Handling Workplace Grievances Effectively

This session will provide a clear, practical guide to handling workplace grievances confidently and effectively. We will explore how grievances arise, the risks of getting them wrong, and the steps employers should take to handle concerns fairly, consistently and in line with best practice.

Through real-life examples and an interactive scenario, we will highlight common mistakes employers make when responding to grievances and provide practical strategies to reduce risk, protect employee relations and maintain workplace trust.

Key Areas Covered:

• What counts as a grievance, why they happen, and common triggers in the workplace.
• Practical steps to investigate and respond fairly and consistently.
• Common mistakes that can escalate issues and how to avoid them.
• Using EDI principles to handle grievances and support an inclusive workplace.

Know what’s Happening Next — before everyone else does.

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Host or Publisher Chadwick Lawrence LLP