What If You Had a Playbook for Uncertainty?

Yet most organisations are still trying to navigate it using tools, mindsets, and delivery models designed for predictability.

This talk challenges that approach.

Drawing on over two decades of leading complex transformation across financial services, utilities, and technology, Shweta introduces a practical “Playbook for Uncertainty” a set of principles and tools designed to help leaders move from rigid planning to adaptive execution.

Attendees will explore:

• Why uncertainty is now a capability gap, not just a situational challenge 
• How to shift from task tracking to real-time sense-making 
• Practical frameworks to structure ambiguity without slowing progress 
• The critical role of human judgement, trust, and psychological safety in AI-driven environments 

This session is for practitioners, leaders, and organisations navigating change who want to move beyond surviving uncertainty and start using it as a strategic advantage.

Speaker Bio

Shweta Kelkar is a senior transformation leader with over 20 years of experience delivering complex technology and business change across organisations including UBS, Lloyds Banking Group, Thames Water, and Oracle.

As the founder of The Work360 Foundation, she is focused on enabling organisations to navigate AI and digital transformation through a human-centred lens integrating technology, people, and process to drive meaningful and sustainable outcomes.

Her work challenges organisations to rethink how they approach change in an increasingly uncertain world, advocating for practical, ethical, and people-first approaches to AI adoption and transformation.

For Bath Digital Festival’s “What If?” theme, this session asks:

What if uncertainty wasn’t something to manage but a capability to build?

Know what’s Happening Next — before everyone else does.

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Host or Publisher TechSPARK