Resource Nurse/Frontline Leader Workshop Series: Session A

This workshop provides foundational understanding of leadership through lecture, small group discussion, and personal inventories to identify and define one's own leadership style and practices. A game simulation will introduce/reinforce the learner's understanding of systems theory and the real-life application of systems thinking in the frontline leader role.

At the conclusion, participants should be able to:

• Differentiate between leadership and management.
• Identify characteristics of effective leaders.
• Describe strategies to effectively lead and motivate others.
• Identify key leadership responsibilities.
• Demonstrate problem-solving techniques using a systems-thinking approach.
• Demonstrate effective communication.
• Facilitate an optimal patient experience.
• Value communication as a crucial aspect of error prevention and provision of quality patient and family-centered care.

This continuing education (CE) course is offered through Lucile Packard Children's Hospital at Stanford by the Center for Professional Excellence and Inquiry (CPEI). Provider approved by the California Board of Registered Nursing (BRN), Provider Number 9713.

Center for Professional Excellence and Inquiry is accredited as provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC).

• Number of BRN Contact Hours: 3.0
• Number of ANCC Contact Hours: 3.0

• Stanford Medicine Children's Health Employees: Charge nurses, RNs in Specialty Roles, or any staff leading teams. For employment verification, please register using your stanfordchildrens.org work email and SCH employee ID number = FREE
• For RNs who would like to get continuing education (CE) credits = $45
• General Admission (with RN CE credits) = $60

Please be advised that the Center for Professional Excellence and Inquiry (CPE&I) accepts card payments ONLY for course fees and materials. Transfer of Funds are no longer accepted. Employees seeking reimbursement for educational expenses must obtain their manager's approval through AccessHR. Employees must submit proof of completion and receipts upon completion of a course to be reimbursed. Click for Reimbursement Guidelines.

• Log in to with the email address you used to register and manage your registration.
• Transfers: Cancel the original registration and sign up for the new class/session.
• Waitlist: Order of approval on a first-come, first-served basis.

• FULL REFUND for cancellations at least 2 weeks prior to course date.
• PARTIAL REFUND for cancellations less than 2 weeks prior to course date.
• NO REFUND for cancellations less than 5 days prior to course date.
• A medical note from the participant is required for consideration of a partial refund or transfer to another class in the event of illness or medical emergencies.
• NO SHOWS or cancellations on the day of class are considered unexcused absences. Managers will be notified.
• Cancellation by CPEI: Schedules, venues and details are subject to change and cancellation. Registered participants will be provided with as much advance notice as possible if this should occur. If CPEI cancels class, full refund will be given.
• Email [email protected] to request cancellation and refund.

For registration assistance and inquiries about the classes we offer, email us at [email protected].

Host or Publisher Stanford Children's Health