Hospitality in Design: More than just Food and Drink

Hospitality in Design: More than just Food and Drink

Far too often, hospitality can devolve into generic solutions focused on amenities, services, and interior design. In this session, Bertie will review the definitions and theory of hospitality across history and a range of disciplines, and delve into several organizing domains by which we might begin to ideate:

- Social/cultural, by which hospitality facilitates relationships.

- Private/domestic, setting the benchmark by which commercial hospitality is often judged.

- Commercial, questioning the authenticity of hospitality.

In linking these domains to their built environment implications, Bertie will show how hospitality has yet to be fully explored and identify opportunities for design and exploration.

Speaker: Bertie van Wyk Senior Insights Strategist at MillerKnoll

Bertie is a workplace experience leader with 20 years driving employee engagement and workplace design across EMEA markets. Bertie works on creating inclusive, high-performance work environments that boost productivity and retention. Expert in hybrid workplace strategies, RTO, and translating employee insights and global research into actionable workplace improvements.
Bertie regularly engages with clients and industry audiences to share thought leadership on the future of work, workplace wellbeing, hospitality design and organisational transformation. His work bridges the gap between data and design, equipping leaders with the tools to create inclusive and adaptive spaces. Bertie contributes to podcasts, webinars, and conferences around the globe, and continues to champion innovation in workplace development across global markets.

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Host or Publisher Herman Miller Insight Group