Health Promotion in Social Care to Prevent Urgent & Acute Conditions

This hands-on, practical course is designed for social care professionals working with older adults. It focuses on prevention, early recognition, and recovery from the most common reasons older people attend urgent and emergency care — including falls, delirium, infection, immobility, safeguarding concerns, and Medic*tion-related issues.

Using real-world scenarios, group discussion, and applied learning, participants will build practical knowledge and confidence to make every contact count.

This course directly supports providers in meeting CQC’s quality expectations:

• Safe – preventing avoidable harm through proactive recognition and response.
• Effective – promoting health, wellbeing, and recovery using evidence-informed practice.
• Caring – supporting dignity, choice, and independence for older people and their carers.
• Responsive – addressing individual needs and reducing avoidable hospital admissions.
• Well-led – developing skilled, confident staff who embed health promotion in everyday practice.

By the end of the course, participants will have the knowledge, tools, and confidence to apply health-promotion techniques that reduce avoidable health crises and improve quality of life for the people they support.

• Understand current UK policy and best practice in health promotion related to urgent and acute conditions, including health literacy.
• Identify risks and implement strategies to reduce falls and promote safe mobility, including basic observations.
• Understand the basics of cognitive function and delirium, and apply simple screening and prevention principles.
• Recognise early signs of infection and use motivational interviewing techniques to support recovery and behaviour change.
• Understand the impact of nutrition, hydration, and Medic*tion on health, and use practical conversation skills to optimise intake and adherence.
• Recognise how pain, mental health, learning disability, and autism influence wellbeing, applying cognitive behavioural techniques (CBT-informed) to support better outcomes.

A Train the Trainer module and resources are included to support learners to share their learning with colleagues and teams for a more sustainable approach to health and social care, and workforce development.

Know what’s Happening Next — before everyone else does.

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