CSI Exchange: The Human Side of Leadership

This workshop explores what it means to lead people, not just performance. Focusing on self awareness, emotional intelligence and trust, participants will reflect on how they show up as leaders and the impact this has on others.

Through guided reflection, discussion and practical scenarios, leaders will develop more human-centred approaches to building trust, strengthening relationships and leading effectively through challenge and uncertainty.

Key themes include:

• Self awareness and leadership identity
• Emotional intelligence in everyday leadership
• Trust, empathy and psychological safety
• Leading people through change and uncertainty
• Small behavioural shifts that make a big difference

Participants leave with practical insights and clear actions they can apply immediately in their leadership practice.

Facilitator:

Dr Ann Mulhaney is the Associate Professor for Change Management at the Salford Business School’s Centre for Sustainable Innovation. Ann has both an academic and industry background working for both small and large businesses across the region.

What is CSI Exchange?

CSI Exchange is a practical knowledge exchange workshop series delivered by the Centre for Sustainable Innovation at the University of Salford.

Designed for SMEs, start‑ups, alumni businesses and CSI affiliates, the series brings together academic expertise and real‑world practice to support sustainable growth, effective leadership and digital capability.

Each workshop focuses on practical tools, usable frameworks and shared learning, helping businesses navigate uncertainty, develop confident leaders, design impactful sustainability projects and build resilient strategies for today’s fast‑changing economy.

Sessions are led by University of Salford specialists alongside experienced external practitioners, creating space for open discussion, peer learning and immediate application.

Whether you are scaling a business, embedding sustainability, strengthening leadership capability or adapting to digital change, CSI Exchange offers accessible, insight‑led support for small and medium‑sized enterprises.

Know what’s Happening Next — before everyone else does.

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Host or Publisher Centre for Sustainable Innovation