Communicating with Colleagues

• Are you an aspiring leader or manager looking to enhance your skills to better connect with others?
• Do you want to achieve clarity and effectively identify, prevent, or manage conflict in the workplace?
• Are you interested in learning through self-reflection and personal development?

This one-day workshop is designed for leaders and managers who wish to reflect on their communication skills when interacting with colleagues and effectively manage potential conflicts within teams.

• Discuss the challenges in communicating with colleagues and explore the roots of conflict.
• Explore how to get your message heard and achieve win-win solutions.
• Discover skills for hearing, understanding, making requests, and saying no.
• Demonstrate a 3-step process for raising issues and concerns with colleagues.

How will I learn?

• Participate in hands-on activities and role-playing scenarios to practice and refine your communication skills.
• Engage in group discussions to share experiences, challenges, and solutions with peers.
• Learn from experienced trainers who bring real-world leadership and management experience in a clinical setting.
• Apply new techniques through practical exercises designed to simulate real workplace situations.

Suitable for

This one-day workshop is ideal for Health and Social Care professionals who:

• Regularly engage in challenging conversations with colleagues.
• Are responsible for resolving conflicts in the workplace between colleagues

Cost: £245

Contact

Email [email protected] Call 0161 446 3773

Venue Information

The Christie Education Centre is located on the 2nd floor in Dept 17 of the main hospital and can be accessed by stairs or lift. Toilets are also on this floor including an accessible toilet. A prayer room is available and close by. We want everyone attending our event in person to have the best possible experience. We provide regular breaks, access to quiet spaces etc. but If there is anything else we can do to make the day/your experience more comfortable, please let us know.

Booking Terms & Conditions

• Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.
• Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address and mobile contact number for you.
• Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment.
• Joining instructions will be sent via email two to four weeks before the course commences.
• In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 3 working days prior to the course.

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Host or Publisher Maguire Communication Skills Training Unit