2025 Spring Leadership Conference {For Vet Pros}

Name: 2025 Spring Leadership Conference {For Vet Pros}
Start: 2025-04-05T08:30:00-05:00
End: 2025-04-05T15:00:00-05:00
Location: 1160 Helmo Ave N, Oakdale, MN, United States, Minnesota 55128

Schedule

Sat Apr 05 2025 at 08:30 am to 03:00 pm

UTC-05:00

Location

1160 Helmo Ave N, Oakdale, MN, United States, Minnesota 55128 | St Paul, MN

𝐓𝐡𝐢𝐬 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐟𝐨𝐫 𝐯𝐞𝐭𝐞𝐫𝐢𝐧𝐚𝐫𝐲 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 𝐨𝐧𝐥𝐲.
𝙅𝙤𝙞𝙣 𝙪𝙨 𝙛𝙤𝙧 𝙖 𝙛𝙪𝙡𝙡 𝙙𝙖𝙮 𝙤𝙛 𝘾𝙀!
Important Update: This conference will take place on Saturday, April 5th, from 8:30 AM to 3:00 PM. Unfortunately, Facebook is displaying incorrect event times, and we are unable to adjust them. Please refer to our schedule below for accuracy!
It's time for the AERC Spring Leadership Conference! If you've attended in the past, it was formerly called the "Practice Managers' Conference." And while those individuals are certain to find value in this conference, even if you're not a practice manager, you can, too! Maybe you're a lead technician, veterinarian-owner, office manager, or simply the one person everyone looks to in a crisis! Don't miss this opportunity to hear a great lineup of speakers on a variety of topics.
𝑰𝒏-𝑷𝒆𝒓𝒔𝒐𝒏 𝒂𝒏𝒅 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑻𝒊𝒄𝒌𝒆𝒕𝒔 𝑨𝒗𝒂𝒊𝒍𝒂𝒃𝒍𝒆!
See ticket link for pricing information.
𝐈𝐧-𝐏𝐞𝐫𝐬𝐨𝐧 𝐀𝐭𝐭𝐞𝐧𝐝𝐚𝐧𝐜𝐞
In-person tickets are limited! Includes breakfast, lunch, & snacks throughout the day, as well as a tour of our Oakdale ER & Specialty Center. Doors open at 8AM.
𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐭𝐭𝐞𝐧𝐝𝐚𝐧𝐜𝐞
If you are attending virtually, your day will include all the same fantastic sessions - minus the food and hospital tours.
Each registration includes complimentary access to this event's cloud recording, available until May 5th at 3:30pm.
𝗧𝗵𝗲 𝗱𝗲𝗮𝗱𝗹𝗶𝗻𝗲 𝘁𝗼 𝗿𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝘁𝗼 𝗮𝘁𝘁𝗲𝗻𝗱 𝗼𝘂𝗿 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗧𝗿𝗮𝗰𝗸 𝗶𝗻-𝗽𝗲𝗿𝘀𝗼𝗻 𝗶𝘀 𝗔𝗽𝗿𝗶𝗹 𝟭𝘀𝘁, 𝟮𝟬𝟮𝟱 𝗮𝘁 𝟴 𝗔𝗠.
𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗮𝘁𝘁𝗲𝗻𝗱𝗲𝗲𝘀 𝗺𝗮𝘆 𝗿𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝘂𝗽 𝘂𝗻𝘁𝗶𝗹 𝘁𝗵𝗲 𝗱𝗮𝘆 𝗼𝗳 𝘁𝗵𝗲 𝗰𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲.
𝑻𝒉𝒆 𝒑𝒓𝒐𝒈𝒓𝒂𝒎 𝒘𝒊𝒍𝒍 𝒃𝒆 𝒂𝒔 𝒇𝒐𝒍𝒍𝒐𝒘𝒔:
𝟖:𝟑𝟎 𝐀𝐌 - 𝟗:𝟐𝟎 𝐀𝐌
𝐌𝐚𝐬𝐭𝐞𝐫𝐢𝐧𝐠 𝐓𝐨𝐮𝐠𝐡 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬: 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐚𝐥 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐟𝐨𝐫 𝐕𝐞𝐭𝐞𝐫𝐢𝐧𝐚𝐫𝐲 𝐂𝐥𝐢𝐞𝐧𝐭 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧
𝐻𝑜𝑙𝑙𝑦 𝐿𝑎ℎ𝑟, 𝐹𝑟𝑜𝑛𝑡 𝐷𝑒𝑠𝑘 𝑃𝑜𝑖𝑛𝑡 𝑎𝑡 𝐴𝐸𝑅𝐶
Join this insightful session on navigating conversations with difficult clients! The discussion will cover practical tips, response strategies, and techniques to handle challenging situations. It will also include a brief exploration of the DISC personality types by Dr. Robert Rohm, offering valuable insights to improve communication and client relationships. Don’t miss this chance to enhance your skills!
𝟵:𝟯𝟬 𝗔𝗠 -𝟭𝟬:𝟮𝟬 𝗔𝗠
𝟒 𝐖𝐚𝐲𝐬 𝐭𝐨 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐞𝐧 𝐘𝐨𝐮𝐫 𝐋𝐨𝐜𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲
𝐽𝑎𝑛𝑖𝑛𝑒 𝐻𝑎𝑔𝑒𝑛 (𝐴𝐸𝑅𝐶 𝑀𝑎𝑟𝑘𝑒𝑡𝑖𝑛𝑔 𝐴𝑠𝑠𝑖𝑠𝑡𝑎𝑛𝑡)
Unlock the secrets to building a powerful marketing plan that connects your clinic with more pet parents in your community. This talk covers actionable strategies to boost your online presence with local SEO, maximize both traditional and digital marketing efforts, engage with your community meaningfully, and inspire word-of-mouth referrals. Join us to learn how to make your clinic the go-to choice for pet care in your neighborhood!
𝟏𝟎:𝟑𝟎 𝐀𝐌 -𝟏𝟏:𝟐𝟎𝐀𝐌
𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐂𝐡𝐚𝐧𝐠𝐞: 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐚𝐥 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐟𝐨𝐫 𝐆𝐮𝐢𝐝𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐓𝐞𝐚𝐦 𝐓𝐡𝐫𝐨𝐮𝐠𝐡 𝐂𝐡𝐚𝐧𝐠𝐞 𝐚𝐧𝐝 𝐀𝐜𝐡𝐢𝐞𝐯𝐢𝐧𝐠 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 - 𝐏𝐚𝐫𝐭 𝐈
𝑆𝑎𝑙𝑙𝑦 𝑅𝑦𝑎𝑛, 𝐷𝑉𝑀, 𝑆𝐻𝑅𝑀-𝐶𝑃
𝟏𝟏:𝟑𝟎 𝐀𝐌 -𝟏𝟐:𝟐𝟎 𝐏𝐌
𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐂𝐡𝐚𝐧𝐠𝐞: 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐚𝐥 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐟𝐨𝐫 𝐆𝐮𝐢𝐝𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐓𝐞𝐚𝐦 𝐓𝐡𝐫𝐨𝐮𝐠𝐡 𝐂𝐡𝐚𝐧𝐠𝐞 𝐚𝐧𝐝 𝐀𝐜𝐡𝐢𝐞𝐯𝐢𝐧𝐠 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 - 𝐏𝐚𝐫𝐭 𝐈𝐈
𝑆𝑎𝑙𝑙𝑦 𝑅𝑦𝑎𝑛, 𝐷𝑉𝑀, 𝑆𝐻𝑅𝑀-𝐶𝑃
Leaders in successful veterinary practices create strategic plans which reflect the company vision, mission and values. While this task comes with its own challenges, implementing strategy or change initiatives is often more complicated and outcomes frequently fall short of expectations. In the Leading Change workshop, we will review the importance of embracing change in the veterinary workplace. We will review the reasons that team members commonly resist change and identify methods for minimizing resistance and optimizing acceptance. We will review the critical components on the John Kotter Change Management Model. Finally, we will utilize the model to develop a comprehensive approach for a current or pending change initiative at your practice.
𝟏:𝟎𝟎 𝐏𝐌 -𝟏:𝟓𝟎 𝐏𝐌
𝐆𝐞𝐭𝐭𝐢𝐧𝐠 𝐛𝐚𝐜𝐤 𝐭𝐨 𝐭𝐡𝐞 𝐎𝐥𝐝 𝐍𝐨𝐫𝐦𝐚𝐥 – 𝐇𝐨𝐰 𝐭𝐨 𝐆𝐞𝐭 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐨𝐦𝐢𝐧𝐠 𝐁𝐚𝐜𝐤 𝐭𝐨 𝐘𝐨𝐮𝐫 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞 - 𝐏𝐚𝐫𝐭 𝐈
𝐷𝑎𝑟𝑟𝑒𝑛 𝑂𝑠𝑏𝑜𝑟𝑛𝑒, (𝑀𝐸𝑐𝑜𝑛)
𝟐:𝟎𝟎 𝐏𝐌 - 𝟐:𝟓𝟎 𝐏𝐌
𝐆𝐞𝐭𝐭𝐢𝐧𝐠 𝐛𝐚𝐜𝐤 𝐭𝐨 𝐭𝐡𝐞 𝐎𝐥𝐝 𝐍𝐨𝐫𝐦𝐚𝐥 – 𝐇𝐨𝐰 𝐭𝐨 𝐆𝐞𝐭 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐨𝐦𝐢𝐧𝐠 𝐁𝐚𝐜𝐤 𝐭𝐨 𝐘𝐨𝐮𝐫 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞 - 𝐏𝐚𝐫𝐭 𝐈𝐈
𝐷𝑎𝑟𝑟𝑒𝑛 𝑂𝑠𝑏𝑜𝑟𝑛𝑒, (𝑀𝐸𝑐𝑜𝑛)
After reaching an all-time high in 2020 due to the COVID-driven increase in pet ownership, client visits have since declined, leaving many veterinary hospitals with fewer clients than they had before the pandemic. Despite this prolonged decrease, some hospitals have yet to fully adjust their approach to encourage clients to return. In this workshop, Darren will show you:
*How to make your fees and markups consumer friendly
*How to connect with clients
*How to talk to your clients about fees
*What can you track to make sure your programs are working
In-person and virtual programs have been approved for 6 Practice Management/Interactive continuing education credits by the Minnesota Board of Veterinary Medicine.
𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝. 𝐒𝐞𝐞 𝐭𝐢𝐜𝐤𝐞𝐭 𝐥𝐢𝐧𝐤 𝐟𝐨𝐫 𝐦𝐨𝐫𝐞 𝐝𝐞𝐭𝐚𝐢𝐥𝐬.
𝑃𝑙𝑒𝑎𝑠𝑒 𝑛𝑜𝑡𝑒: 𝐴𝑙𝑙 𝑡𝑖𝑐𝑘𝑒𝑡𝑠 ℎ𝑎𝑣𝑒 𝑏𝑒𝑒𝑛 𝑑𝑒𝑠𝑖𝑔𝑛𝑎𝑡𝑒𝑑 𝑎𝑠 "𝑣𝑖𝑟𝑡𝑢𝑎𝑙" 𝑖𝑛 𝑍𝑜𝑜𝑚, 𝑒𝑛𝑠𝑢𝑟𝑖𝑛𝑔 𝑡ℎ𝑎𝑡 𝑎𝑙𝑙 𝑎𝑡𝑡𝑒𝑛𝑑𝑒𝑒𝑠, 𝑖𝑛𝑐𝑙𝑢𝑑𝑖𝑛𝑔 𝑡ℎ𝑜𝑠𝑒 𝑎𝑡𝑡𝑒𝑛𝑑𝑖𝑛𝑔 𝑖𝑛 𝑝𝑒𝑟𝑠𝑜𝑛, 𝑤𝑖𝑙𝑙 ℎ𝑎𝑣𝑒 𝑎𝑐𝑐𝑒𝑠𝑠 𝑡𝑜 𝑡ℎ𝑒 𝑟𝑒𝑐𝑜𝑟𝑑𝑒𝑑 𝑠𝑒𝑠𝑠𝑖𝑜𝑛𝑠.
Find more CE opportunities here: https://aercmn.com/for-vets/calendar/