Working Across Cultures & Generations (CPD Certified)

Work becomes difficult when people interpret the same situation in different ways.

Cultural background influences how people communicate and make decisions.
Generational experience shapes expectations, feedback, and pace.

This one-day programme focuses on how these differences show up in real teams and how to handle them in practice.

One-day, in-person programme for professionals managing diverse teams.

Date: 23 June 2026

Time: 10:00 – 16:00

Format: In-person

Certification: CPD Certified

10:00 – 10:45 | Cultural Dynamics in Global Teams
1. How different cultural backgrounds shape communication, decision-making, and expectations across EMEA, US, and Asia.
2. Focus on practical patterns you are likely already experiencing but may not have named.

10:45 – 11:30 | Generational Patterns at Work
3. How Gen Z, Millennials, Gen X, and Boomers approach feedback, authority, pace, and collaboration.
4. Where friction typically appears and how to navigate it without escalation.

11:30 – 11:45 | Break

11:45 – 12:45 | Where Communication Breaks
5. Common points where messages are misunderstood, ignored, or resisted.
6. Real examples of how breakdowns happen in meetings, emails, and decision-making moments.

12:45 – 13:30 | Lunch

13:30 – 15:00 | Applied Scenarios
7. Work through real-life situations drawn from participants’ environments.
8. Translate concepts into responses, language, and actions that work in context.

15:00 – 15:45 | Practical Frameworks
9. Simple, repeatable approaches to manage cultural and generational differences in day-to-day work. Designed for immediate use.

15:45 – 16:00 | Close & Certification

Professionals working with diverse teams, including:

— Managers and team leads
— HR and People professionals
— Project and programme managers
— Senior leaders

Especially relevant for those working across cultures, regions, or generations.

— Understand how culture and generation shape behaviour at work
— Spot communication issues early
— Respond more effectively in real situations
— Apply simple frameworks in your day-to-day work
— Work more confidently across diverse teams

Delivered by the London Intercultural Centre, specialising in behavioural research and strategic communication.

The focus is simple: how people interpret situations, where communication breaks, and how to handle it in practice.

Used by organisations working across cultures, regions, and diverse teams.

Secure your place online or enquire for group bookings

[email protected]

Is this programme suitable for my role?
Yes. It is designed for professionals working with diverse teams, including managers, HR professionals, project leads, and senior leaders.

Do I need prior knowledge of cultural intelligence or psychology?
No. The programme is practical and accessible, with a focus on real workplace situations rather than theory.

Is the programme interactive?
Yes. The day includes discussion and applied scenarios based on real workplace challenges.

Will I receive a certificate?
Yes. This is a CPD Certified programme. A certificate is provided after completion.

Where is the event held?
The programme takes place in London. Full venue details are shared after booking.

Can I attend with colleagues?
Yes. Group bookings are welcome.

What is the difference between standard and part-funded places?
Part-funded places are limited and offered under specific conditions. If applicable, you can use the provided code at booking.

What happens after I book?
You will receive confirmation along with practical details for the day, including venue information and timings.

Can this programme be delivered for our organisation?
Yes. The programme can also be delivered in-house or adapted for specific organisational needs.

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Host or Publisher Al Saihati Intercultural Center London