Voices in the Room: Maguire Multi-Person Communication in Healthcare

Designed for senior health and social care professionals this advanced course empowers you to adapt and develop your communication skills to create lasting, positive impacts. Through a blend of pre-course e-learning, interactive face-to-face sessions, and immersive role plays with professional actors, you’ll gain practical strategies grounded in the latest evidence-based research.

Delivered by experienced Maguire Trainers—all with clinical backgrounds— this program bridges theory and practice to help you confidently navigate even the most challenging conversations.

What you will Gain:

• Increased knowledge, skills, and confidence to handle complex, multi-person conversations.
• Practical communication tools and evidence-based strategies for challenging situations.
• Enhanced ability to reflect on and improve your communication practice
• Reduced burnout and stress through better communication and stronger team support.

Benefits For You And Your Team:

• A more confident and cohesive team equipped to support each other.
• Shared best practices to foster a positive workplace culture.
• Improved patient satisfaction and reduced complaints.
• Higher staff retention rates due to better communication and reduced burnout.

Suitable for

Band 6 and above senior health and care professionals

Consultants, doctors, nurses, allied health professionals, healthcare scientist.

Cost: £429.00

Contact

Email [email protected] Call 0161 446 3773

Venue Information

The Christie Education Centre is located on the 2nd floor in Dept 17 of the main hospital and can be accessed by stairs or lift. Toilets are also on this floor including an accessible toilet. A prayer room is available and close by. We want everyone attending our event in person to have the best possible experience. We provide regular breaks, access to quiet spaces etc. but If there is anything else we can do to make the day/your experience more comfortable, please let us know.

Booking Terms & Conditions

• Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.
• Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address and mobile contact number for you.
• Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment.
• Joining instructions will be sent via email two to four weeks before the course commences.
• Maguire cannot be held responsible for any failure of delegates’ equipment or internet connection. We encourage you to take advantage of the opportunity for a test call prior to the workshop (contact [email protected] to arrange this).
• In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 3 days prior to the course.

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Host or Publisher Maguire Communication Skills Training Unit