Visit Queen Mary 2 for a day.

We welcome you to join us for an exclusive visit on board Queen Mary 2, with all profits going to The Prince's Trust.

Led by members of the Cunard Team taking part in The Prince's Trust Million Makers challenge to raise funds for the charity, you will be welcomed on board with refreshments, and guided through Queen Mary 2's decks to see some of the unique spaces our guests enjoy, before being treated to a three-course lunch in the Britannia Restaurant.

Tours will take place on two dates – 15th‌ September and 1st‌ November 20‌24 – in the port of Southampton. To book your place on one of these dates, you can purchase a ticket from this Eventbrite page.

The guided tour can take up to two hours and requires guests to walk at a reasonable pace. If you are a wheelchair or scooter user, or have any walking difficulties, let us know at the time of booking so that appropriate arrangements can be made and please have a read of the Terms and conditions below. 

Million Makers is an innovative entrepreneurial challenge that sees teams of employees from organisations across the UK compete to raise as much money for The Prince's Trust and raises over £1 million every year to change the lives of young people they support. Cunard is proud to be taking on the Million Makers challenge this year and these special ship visits are one of several initiatives Team Cunard are facilitating as part of our fundraising.

Cunard Million Makers Ship Visit Terms & Conditions:

These terms and conditions govern your purchase of tickets (Tickets) to Cunard’s Visit on Queen Mary 2 event (the Event). By placing an order for a Ticket, you accept these terms and conditions.

Tickets are purchased through the Eventbrite platform and the Eventbrite Terms of Service will also apply to any Tickets purchased. These terms of Service can be found at: www.eventbrite.co.uk/l/legalterms

Photo ID - Important Information
All Event attendees must have either a valid UK photo driving licence or valid passport to attend the Event. One of these documents must be produced by every Event attendee at the time of boarding the Ship. Original documents must be provided. Photocopies or photographs will not be accepted. You will not be permitted to attend the Event if you are unable to present these documents at the time of boarding. For security reasons, Cunard may retain possession of your Photo ID until the end of the Event.

1. Order Process

To place an order for a Ticket you must follow the online purchasing procedure shown on our Eventbrite page at https://www.eventbrite.co.uk/e/visit-queen-mary-2-for-a-day-tickets-935685850567 (the Website). Once you have placed an Order through the Website you will receive a confirmation from us, sent from Eventbrite to confirm we've received your order and have accepted it.

If you do not receive an order confirmation we have not accepted your order and are not required to provide you a Ticket. Sometimes we reject orders, for example, because the total number of Tickets available has been exceeded, because Tickets were mispriced or because unforeseen events have meant we need to cancel the Event. When this happens we will let you know as soon as possible and refund you any sums you have paid.

A maximum of eight Tickets may be purchased per person. Tickets may not be resold once purchased.

2. Price and Charitable Contribution

The price of the Tickets will be as shown on the Website and includes UK VAT. Eventbrite will charge a booking fee of which is included in the Ticket price. You will not receive a physical ticket.

We will donate 100% of the profits from the Event to The Prince’s Trust. The total amount donated to The Prince’s Trust is expected to be £18,103.3. The Prince’s Trust is a registered charity incorporated by Royal Charter in England and Wales (1079675) and Scotland (SC041198).

3. The Event

The Event is held on two dates, Sunday 15 September 2024 and Friday 1 November 2024 on board Queen Mary 2 (the “Ship”) which will be docked at the port of Southampton. Tickets are for one Event date only. The Event includes entry onto Queen Mary 2, welcome refreshments, a guided tour, and three course lunch set menu with a glass of Cunard wine or soft drink. Duration of the event is expected to be 4.5 hours. It does not include travel to and from the ship, use of the ship’s facilities other than described above or any other personal purchases.

Event attendees are responsible for their own travel arrangements to and from the Port of Southampton.

Event Attendees must notify Cunard at the following email address [email protected] if they are suffering with acute gastrointestinal symptoms (such as vomiting or diarrhoea) within 48 hours of the Event. We have the right to refuse admittance to the Event if any Event attendee shows signs of gastrointestinal symptoms to protect others on board.

Visitors who need a wheelchair will be required to provide their own wheelchair and must attend the Event with a person who is able to push the wheelchair at all times.

Smoking is not permitted as the Ship may be refuelling during the Event.

4. Parking

All Southampton Cruise Terminals have installed Parking Eye, which is an automatic number plate recognition system that charges according to the entry and exit time of the vehicle in the short-term car park. To receive your complimentary parking for the duration of the Event visit, you must provide the registration number of the car(s) (maximum of 2) that you will be driving on the day of the Event. This information MUST be provided at the time of ordering a Ticket. Please note that any non-registered cars will be charged on exiting the car park and failure to pay the charge will result in a fine of up to £100.

5. Our Booking Conditions

The Event does not form part of a package holiday sold by Cunard but during the Event, your attendance on board the Ship will be subject to the applicable sections of Cunard’s Booking Conditions available at . Attendees are notified in particular of sections 52-68 which contains details of Cunard’s liability to you.

Attendees are not required to register a Credit Card onboard to attend the Event.

Travel insurance is not required to attend the Event.

6. Eligibility and Exclusions

You must be over 18 and a UK resident to purchase a Ticket.

Valid Photo ID is required to attend the Event. Photo ID documents must match the name and details given at the time of booking. See the ‘Important Information’ section above for details.

You will require your Photo ID to order your Ticket, so that we are able to arrange your ship security pass and remain in contact with you in the lead up to the Event. These details are required for each person attending the Event.

Please notify us if you need to change any details within the 2 weeks prior to the Event. We cannot change any submitted personal details in the week prior to the Event. This is due to the requirement of ship passes which need to be arranged in advance.

7. Cancellation

Once purchased, Tickets are non-refundable and non-transferable. In the event of unforeseen circumstances we reserve the right to cancel the Event. In this circumstance we will not be responsible for any additional costs incurred by Event attendees but will refund the price of the Ticket in full. Refunds shall be to the card used to make payment.

8. We can change products and these terms

We can always change the Event to reflect changes in relevant laws and regulatory requirements or to make minor technical adjustments and improvements. We may update these terms and conditions from time-to-time and can withdraw the Event from sale entirely at any time.

9. We can end our contract with you

We can end our contract with you if you don't make any payment to us when it's due or if you don’t, within a reasonable time of us asking for it, provide us with information that we need to provide you with a Ticket or to allow you to attend the Event, or if we reasonably suspect you to be acting in a fraudulent or unlawful manner.

We reserve the right to deny any person access to the Ship or to remove any person from the Event if any attendee’s behaviour is deemed by Cunard to be unacceptable or likely to pose a risk to the health, safety or wellbeing of the Ship’s crew or any other person. We will have no liability to any Event attendee for any costs, expenses incurred as a result of their removal.

10. We don't compensate you for all losses caused by us or our products

We will sometimes be responsible for losses you suffer by us breaking this contract. We are not responsible if the loss is unexpected or caused by a delaying event outside our control. We are not responsible for any of your losses that were avoidable by you or represent a business loss or loss of profit to you.

11. We use your personal data as set out in our Privacy Notice

How Cunard uses any personal data you give to us is set out in the Privacy Notice which can be accessed here: www.cunard.com/en-gb/advice-and-policies/privacy-notice. You have certain rights over how Cunard uses personal data about you. These rights include where processing is based on consent, withdrawing that consent; receiving a copy of personal data Cunard holds about you; updating or amending your personal data; and deleting applicable personal data about you.

If you wish to exercise your information rights or have a concern or a complaint about Cunard’s processing of personal data, you may contact Cunard’s Data Protection Officer at Carnival House, 100 Harbour Parade, Southampton SO15 1ST, or by email at [email protected].

12. Nobody else has any rights under this contract

This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

13. Law and Jurisdiction

These terms are governed by English law. Any dispute arising from, or related to, its subject matter shall be subject to the exclusive jurisdiction of the courts of England and Wales.

The event is run and organised by The Cunard Million Makers team, acting as an incorporated body of Carnival plc employees. The Cunard Million Makers and Carnival plc team can be contacted at Carnival House 100 Harbour Parade, Southampton SO15 1ST or at [email protected]

Host or Publisher Cunard Million Makers