TOUR GUIDING FUNDAMENTALS - MICRO CREDENTIAL TRAINING COURSE (MACKAY)

• Are you new to the tourism industry?
• Do you aspire to be a tour guide - one of the most rewarding careers in the visitor economy?
• Would you like to be job-ready for employment?

Leading industry association is offering a short course designed to provide foundation skills for people interested in a tour guide career.

Many experienced tour guides left the industry during the COVID pandemic. With the return of international visitors, employers are seeking tour guides who are equipped to capably manage groups and deliver excellent service to guests.

The course is led by industry professionals who both train and work as professional tour guides. Additional insights and current real-world experiences from accredited tour guides working in a diverse range of settings across Australia, are embedded in the course and shared with participants.

Participants can expect to gain basic knowledge, skills and understandings across six themes that Tour Guides Australia recognises as minimum industry standards for entry-level professional tour guides:

• Cultural and social awareness
• Customer service
• Occupational health and safety
• Safety and legislation
• Storytelling
• Organising a tour

The course contact hours will be delivered on non-consecutive days:

Day 1 - Tuesday 15 October - Theory and homework

Day 2 - Wednesday 16 October - Theory

Thursday 17 October - Own field research to prepare a mini-tour

Day 3 - Friday 18 October - Theory and mini-tour practical assessment

Regular price $750

Early Bird $595

Regular price $2000 (3 staff)

Early Bird $2000 (4 staff)

has undertaken professional tour guide accreditation and provided ongoing professional development for its members since 1985. It is a member-run organisation offering education, advocacy and career support.

Your Tour Guiding Fundamentals course registration includes with Tour Guides Australia until 30 June 2025.

This is an important way you can remain connected to the tour guide industry and to be supported in your career journey.

The represents a VALUE TO YOU of up to $62 (depending on your joining date).

Your successful completion of Tour Guiding Fundamentals course may lead to accreditation with Tour Guides Australia and is aligned with a national strategy outcome to increase acceptance of micro credentialing as a recognised and valued form of training in the visitor economy for tour guides.

Participants will receive an industry-recognised certificate upon completion.

Morning tea is included each day.

This course is currently being offered in Mackay, led by local professional tour guides working in the industry and with vocational education experience.

Recent participants found these aspects of the course most valuable:

• tools to become confident tour leaders
• everyone shared their experiences and tips so generously
• access to industry professionals
• learning from other participants
• working in small groups
• presentations from current working tour guides
• how to deal with difficult situations

Host or Publisher Professional Tour Guide Association of Australia