Supervisory Leadership Skills for New Managers – 1 Day Course in Edmonton

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Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

This course is designed to equip first-time supervisors and newly appointed managers with the essential skills needed to succeed in leadership roles. It focuses on building confidence, structure, and practical capability as you move from individual contributor to team leader. You will learn how to communicate with clarity, delegate effectively, motivate teams, manage performance, and respond to workplace challenges with professionalism. Through practical frameworks, hands-on activities, and real-world scenarios, you will develop the tools required to lead with fairness, consistency, and strategic intent.

By the end of this course, you will be able to:

• Step into a supervisory or management role with confidence and clarity
• Communicate expectations clearly with individuals and teams
• Delegate tasks effectively and monitor outcomes
• Motivate and engage team members using proven leadership techniques
• Address conflict calmly and professionally
• Manage performance through feedback, coaching, and goal alignment
• Make informed decisions and prioritize team goals efficiently

• First-time Supervisors
• Newly Promoted Managers
• Team Leaders and Coordinators
• Aspiring Supervisors
• Professionals building foundational leadership capabilities
  

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This program is tailored specifically for new leaders who need practical, workplace-ready management skills. Delivered by an experienced facilitator, the training emphasizes real-world application through structured frameworks, interactive exercises, and guided discussions. You will gain tools you can apply immediately, helping you lead with confidence from day one and build a strong foundation for long-term leadership success

📧 Contact us today to schedule a customized in-house, face-to-face session:

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Info: • Understand the shift from individual contributor to supervisor.
• Learn expectations, responsibilities, and common challenges.
• Explore leadership behaviours that inspire trust.
• Icebreaker

Info: • Learn communication techniques that enhance clarity and respect.
• Understand active listening and constructive messaging.
• Explore upward, downward, and lateral communication.
• Case Study

Info: • Understand how to delegate tasks clearly and confidently.
• Learn prioritization techniques for effective workflow.
• Explore accountability and follow-up practices.
• Activity

Info: • Learn motivation models for different employee needs.
• Explore recognition strategies that boost morale.
• Understand how to create a positive and supportive team culture.
• Simulation

Info: • Learn techniques to address conflict professionally.
• Understand root causes behind team disagreements.
• Explore approaches for mediating and restoring harmony.
• Role Play

Info: • Learn how to set clear expectations and performance goals.
• Understand feedback models for improvement and recognition.
• Explore approaches to conducting effective performance conversations.
• Activity

Info: • Learn decision-making techniques for daily management.
• Explore strategies for planning and organizing team workload.
• Understand how to build ownership and accountability in teams.
• Activity

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