Phlebotomy Fundamentals: Patient Service & Collections Series

This hands-on, in-person workshop is designed for trained phlebotomists and aspiring healthcare entrepreneurs seeking to strengthen technical skills, improve patient interaction, and understand industry-standard collection workflows. Whether you currently perform blood draws, are returning to the field, or are exploring entry into the mobile or clinic-based specimen collection space, this workshop provides practical insight without exposing proprietary systems or offering certification.

Participants will practice core techniques, review compliance essentials, and gain clarity on how professional collections operate in real-world environments. This is a skills refresher and professional development workshop, not an entry-level certification course.

Who This Workshop Is For:

• Certified or previously trained phlebotomists
• Mobile or clinic-based collectors
• Healthcare professionals refreshing hands-on skills
• Entrepreneurs exploring the specimen collection or mobile healthcare space
• Business owners seeking operational understanding before launch
  

Info: Purpose: Set expectations for workshop objectives and limitations

Info: Patient identification, consent, difficult scenarios, communication that reduces redraws and complaints, positioning, comfort, and professionalism.

Info: Broken down into 3 mini-segments: Technique Review & Demo, Supervised Practice, and Group Debrief.

Info: Labeling standards, COC, preventing TMP's, packaging basics and common mistakes labs flag.

Info: Learn the industry-standard flow the correct way

Info: HIPPA refresh, incidents and scope guidelines

Info: Checklists, Completion Acknowledgment, next steps/future workshops and Q&A.

Know what’s Happening Next — before everyone else does.

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Host or Publisher SSPA