Operational Excellence with AI & Automation | 1 Day Vancouver
About this Event
Course Details
Duration: 1 Day
Delivery: Classroom / In-house
Language: English
Certificate: Course Completion Certificate
Credits: 8
Refreshments: Lunch, snacks, and beverages will be provided during the session.
Weekend Training: Prefer a weekend session? Contact for availability and scheduling.
Take the Next Step in Operational Excellence
Turn inefficient processes into smarter, data-driven, AI-enabled workflows.
Operational excellence goes beyond waste reduction. It focuses on creating efficient, data-driven processes that consistently deliver greater value while supporting long-term performance.
Lean Operational Excellence with AI is a practical 1-day workshop that integrates Lean and Six Sigma principles with AI, data analytics, and intelligent automation. It equips professionals with practical approaches to identify inefficiencies, analyze process challenges, solve problems, improve workflows, and sustain operational performance.
Participants will explore practical methods for identifying waste, mapping workflows, analyzing root causes, using operational data, assessing automation opportunities, and applying AI to process improvement, SOP development, and operational decision-making.
What You Will Learn
- Apply Lean principles and identify the 8 types of waste
- Distinguish value-added from non-value-added activities
- Map processes using SIPOC, Value Stream Mapping, and flowcharts
- Identify bottlenecks, delays, and process inefficiencies
- Use 5 Whys, Fishbone, Pareto, and other root-cause analysis techniques
- Apply DMAIC and operational KPIs to support process improvement
- Use AI for process analysis, root-cause exploration, and SOP enhancement
- Identify opportunities for automation and intelligent workflows
- Understand AI-enabled workflows, AI agents, and human-in-the-loop processes
- Evaluate automation opportunities and potential ROI
- Establish standard work, KPI monitoring, and continuous improvement practices
- Apply appropriate human oversight and AI governance principles
Practical Process Improvement
This workshop focuses on practical, hands-on learning rather than theory alone.
Participants will work with a real business process to identify waste, review process data, explore root causes, develop improvement actions, and identify relevant AI and automation opportunities.
Through this exercise, participants will create an AI-supported process improvement plan that connects Lean practices with modern AI and automation capabilities.
Who Should Attend?
This workshop is ideal for:
- Operations Managers and Supervisors
- Process Improvement Professionals
- Lean and Six Sigma Practitioners
- Quality Management Professionals
- Manufacturing and Production Professionals
- Supply Chain and Logistics Professionals
- Healthcare Operations Professionals
- Project and Program Managers
- Business and Process Analysts
- Engineering and Technical Professionals
- Operational Excellence and Transformation Teams
- Team Leaders involved in process improvement
- Automation and Workflow Improvement Professionals
- Managers looking to apply AI to operational efficiency
Why Attend?
Move beyond traditional process improvement and build smarter, more sustainable operations.
Learn how to combine established Lean and continuous improvement practices with AI and automation to reduce waste, enhance efficiency, improve decision-making, and develop processes that support sustained operational excellence.
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Customized Team & In-House Training
Looking to train your team or group of employees?
This workshop can be customized to your organization’s processes, operational challenges, industry environment, and improvement objectives. Examples, exercises, and activities can be adapted to reflect your team’s specific requirements and real-world scenarios.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1 — Lean Fundamentals
Info: ● Lean principles
● Customer value
● Value vs. waste
● Process thinking
● Continuous improvement
Module 2 — Identifying Waste & Improvement Opportunities
Info: ● The 8 Wastes
● Identifying waste in real processes
● Value-added vs. non-value-added activities
● Prioritizing improvement opportunities
Module 3 — Process Mapping & Flow
Info: ● SIPOC
● Value Stream Mapping
● Process flowcharts
● Identifying bottlenecks
● Cycle time and lead time
Module 4 — Root Cause Analysis & Problem Solving
Info: ● Problem statements
● 5 Whys
● Fishbone/Ishikawa
● Pareto analysis
● Corrective actions
● AI-assisted root-cause exploration
Module 5 — Lean Six Sigma & Data-Driven Improvement
Info: ● DMAIC
● Operational KPIs
● OEE
● Throughput
● Defect rate
● Downtime
● First-pass yield
● Using data to identify improvement opportunities
Module 6 — AI for Process Improvement
Info: ● Analyzing process documentation with AI
● Identifying potential bottlenecks and patterns
● Analyzing operational information
2
● Generating improvement ideas
● Supporting problem-solving teams
● Drafting and improving SOPs
● Human validation of AI recommendations
Module 7 — Automation & Intelligent Workflows
Info: ● Identifying automation opportunities
● Traditional automation vs. AI-enabled workflows
● AI agents and intelligent workflows
● Human-in-the-loop processes
● Automation ROI
● Selecting appropriate automation approaches
Module 8 — Sustaining Operational Excellence
Info: ● Standard work
● SOPs and control plans
● KPI monitoring
● Continuous improvement culture
● Change management and employee adoption
● AI governance, safety and human oversight
Capstone — Process Improvement Exercise
Info: ● Map a real business process
● Identify waste and improvement opportunities
● Analyze process data and root causes
● Develop improvement actions
● Identify AI and automation opportunities
● Create an AI-supported process improvement plan
Where is it happening?
Event Location & Nearby Stays:
CAD 776.51 to CAD 983.51
