Online Business Management Skills – 1 Day Workshop in Chilliwack
Schedule
Thu, 16 Oct, 2025 at 09:00 am to Thu, 12 Mar, 2026 at 05:00 pm
UTC+01:00Location
Regus - Chilliwack, BC | Chilliwack, BC
About this Event
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session.
Workshop Overview:
This course equips college students with practical e‑commerce skills to succeed in today’s online business world. You will learn digital tools, online sales strategies, and platform management techniques essential for modern businesses. The program combines hands-on exercises, real-world examples, and interactive learning to help you confidently manage e-commerce operations. By the end of the day, you will have the knowledge to assist in online business management and drive measurable results.
Key Outcomes
By the end of this course, you will:
- Gain a solid understanding of e-commerce operations and platforms.
- Learn how to create and optimize product listings effectively.
- Develop practical skills to assist in managing e-commerce operations.
- Understand online marketing strategies and customer engagement.
- Manage payment, checkout, and order fulfillment processes efficiently.
- Analyze sales data to drive business growth.
- Ensure compliance with online business regulations.
Target Audience:
- College students.
Why is it right fit for you?
This course is designed to give college students hands-on experience in e-commerce, a rapidly growing industry. It equips you with essential skills to support online businesses, including product management, marketing, and analytics. You will gain confidence in using digital tools, handling customer interactions, and managing logistics. Our practical approach ensures you can immediately apply what you learn to real-world scenarios. Choosing this course provides you with a competitive edge in the online business environment and prepares you for future roles in e-commerce.
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Bring your team and save
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Are you looking to train multiple students at your institution?
We provide in-house training programs tailored to your team’s needs. Sessions can be customized to focus on specific platforms, marketing strategies, or operational tasks, ensuring relevance for your group. Our training combines interactive exercises, case studies, and expert guidance to maximize learning outcomes. Flexible scheduling and bespoke content allow your students to gain practical skills efficiently.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to E-commerce
Info: • Understand the basics of e-commerce and online business models.
• Explore different platforms and tools for online selling.
• Identify trends and opportunities in digital retail.
• Activity
Module 2: Product Listing & Management
Info: • Learn how to create effective product listings.
• Optimize product descriptions and images for conversions.
• Understand inventory and stock management techniques.
• Activity
Module 3: Online Marketing Fundamentals
Info: • Explore digital marketing channels including SEO, email, and social media.
• Learn strategies to drive traffic and engagement.
• Understand basic advertising campaigns for e-commerce.
• Case Study
Module 4: Customer Relationship Management
Info: • Learn strategies for excellent online customer service.
• Understand how to manage inquiries, complaints, and feedback.
• Build loyalty and repeat business through engagement.
• Activity
Module 5: Payment & Checkout Systems
Info: • Explore different online payment gateways.
• Understand secure transactions and fraud prevention.
• Learn about checkout optimization to increase conversions.
• Activity
Module 6: Data Analytics & Reporting
Info: • Learn how to track e-commerce metrics and KPIs.
• Use analytics tools to assess sales performance.
• Generate actionable insights for business growth.
• Case Study
Module 7: Shipping & Order Fulfillment
Info: • Understand order processing and logistics management.
• Explore packaging, shipping options, and delivery tracking.
• Learn strategies to manage returns efficiently.
• Activity
Module 8: Legal & Compliance Basics
Info: • Understand e-commerce regulations and consumer rights.
• Learn about privacy, data protection, and tax compliance.
• Identify legal requirements for online businesses.
• Activity
Where is it happening?
Regus - Chilliwack, BC, Regus office space, Chilliwack, CanadaEvent Location & Nearby Stays:
CAD 569.51 to CAD 673.01
