Navigating and managing change - HRDA

In this seminar, participants will have the opportunity to develop understanding and skills to better navigate and manage change, aiming for the effective and successful implementation of change initiatives essential in a constantly evolving economic and business environment.

Course Highlights

1. Introduction to Change Management
2. Leading Change
3. Change Strategy and Planning
4. Communication and Engagement
5. Managing Resistance and Overcoming Challenges
6. Building Organizational Change Capability
7. Sustaining Change and Ensuring Long-Term Success

Who should attend?
This seminar is designed for leaders, managers, and other staff members involved in planning, coordinating, and implementing changes within their organizations.

Facilitator:

Charis Kourtelli| Director|General HCS

Charis has extensive experience in driving impactful transformations within organisations. Charis is a Director at Deloitte (2024 - ongoing) with wealth of experience in strategic planning, organisational development, change management, and leadership development. Charis has previously held positions in PwC as a Strategy and Operations Consultant (2018 - 2024), EY as a Performance Improvement Consultant (2015-2018), Axiom Consulting as a Business Development Manager and IBM as a Finance Lead (2008-2013).​

Charis has facilitated training programs, workshops and advisory work with clients in relation to:​

•Change Management| Aligning with leadership to strategically plan and drive change initiatives, achieving sustainable change through stakeholder communication and engagement.​

•Strategic formulation and operationalisation| Setting strategic objectives and Key Performance Indicators (KPIs) to guide organisational growth and success. Cascading strategy throughout the organisation (e.g. balanced scorecard framework), ensuring alignment with operational functions for effective implementation.​

•Action Planning| Creating detailed action plans to achieve set objectives, driving accountability and progress tracking.

​•Governance and Organisational Structure| Developing governance models (incl. board structure, composition, charter, practices, agenda) and organisational structures (incl. structure, roles, levels, reporting lines) that align with strategic direction, promoting efficiency and effectiveness.​

•Performance Management| Designing performance management systems that encompass objectives, KPIs, and targets, to set clear performance expectations, drive accountability and cultivate a culture of continuous learning.​

•Policy and Business Procedures Development| Developing new policies and business procedures to standardise ways of working, ensure compliance and scale-up.​

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The seminar will be delivered in English.

*The programme specifications have been approved by HRDA.

Total duration (excluding breaks): 7 hours

CPDs: 7

HRDA programme code:

If any of the participants are members of the Cyprus Bar Association (CYBAR), please send an email to inform the Deloitte Academy team (at [email protected]) with your CYBAR registration number so that the team will be able to proceed on time with the necessary procedures for CPDs.

Host or Publisher Deloitte Academy, Cyprus