MANCHESTER The 100 - Manager's Workshops for client members only

"From Toxic & Turbulent to Thriving: How to Rebuild Trust, Boost Morale & Lead Dental Teams with Confidence"

I'm delighted to introduce the aims and objectives for our upcoming session as part of the “Owner & Manager” training series designed to support dental leaders navigating growing team challenges in today’s fast-changing work environment.

In 2025, clinics are facing unprecedented people challenges. From post-pandemic fatigue to generational shifts and rising attrition rates, many leaders are finding that what used to work no longer does. The result? Friction, poor communication and a slow breakdown of team dynamics that directly impact patient experience, morale, and clinic performance.

This full-day workshop, led by Lisa Grogan - Dental Business & Neuroscience Coach - qualified in psychology and a columnist and trainer with nearly two decades of experience across corporate and private dental practice, blends real-world insight with practical psychology & neuroscience to help you understand, diagnose and transform team behaviour in your clinic.

What You’ll Learn:

Over the course of the day you’ll explore the psychological and emotional foundations of team behaviour, identify what causes teams to unravel and leave with step-by-step tools to restore trust, motivation and performance.

Outcomes:

You’ll walk away with:

• A practical Leadership Toolkit you can apply immediately
• Custom frameworks to manage difficult behaviours with compassion and clarity
• Your own personal and clinic-wide Vision & Culture Map
• A renewed sense of confidence in managing people and protecting your energy as a leader

This is not just theory, it’s a transformational blend of practical systems, neuroscience and human insight tailored for real-life dental practice.

If you’ve ever thought: “Why is this person so hard to manage?” or “How did we get here?" this session will give you answers... and the plan to turn things around.

Know what’s Happening Next — before everyone else does.

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Host or Publisher Phillippa Goodwin