Managing People Effectively: 2 - Day Workshop in Brampton, ON

Group Discounts:

• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants

About This Course

Duration: 2 Days (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 16 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included

Course Overview:
This interactive two-day course equips new line managers and supervisors with essential management skills. Through fun, hands-on activities, participants learn to set clear objectives, monitor performance, motivate staff, practice situational leadership, and give constructive feedback. The program concludes with a practical role-play to reinforce the concepts learned.

Learning Objectives:

· Identify qualities and skills of an effective manager or supervisor.

· Set clear objectives and instructions to drive performance.

· Apply MBWA to monitor standards effectively.

· Monitor staff performance against quantitative and behavioral goals.

· Deliver constructive feedback to maintain performance.

· Apply situational leadership principles.

· Motivate and engage staff effectively.

Target Audience:
Business professionals, people managers, line managers, and supervisors seeking to enhance their people management skills.

Why Choose This Course?
This course blends theory with practice, providing hands-on activities and real-world scenarios to strengthen management skills. Participants not only learn key management concepts but also apply them through interactive exercises and role-plays. By the end, managers will be better equipped to set direction, monitor performance, motivate their teams, and give constructive feedback confidently.

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Want to Train Your Entire Team Together?
Our group training options allow your entire team to learn and practice these essential management skills together, fostering a consistent approach to leadership across your organization.

📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]

Info: o The Four Management Fundamentals
o What’s your job?
o The Perfect Manager – Activity
o The Perfect Employee – Activity

Info: o The Management Cycle
o Situational Leadership
o Goals and Direction Setting
o SMART Goals – Making the Intangible Tangible

Info: o Monitoring Performance Against Quantifiable Objectives
o Monitoring Performance Against Behavioral Objectives
o Management By Walking Around (MBWA)
o “You Get What You Inspect” – Activity

Info: o What Motivates Us?
o Maslow’s Hierarchy of Needs
o Herzberg’s Motivational Model
o Skill vs Will Matrix

Info: o Positive and Negative Feedback
o BEF Formula for Constructive Feedback
o Forum Theater Interactive Role Play and Case Study

Know what’s Happening Next — before everyone else does.

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