Managing for the First Time Training

Course Description

This course is designed to increase learners’ confidence and capability in management theory and practice. It provides new and aspiring managers with the foundational skills required to lead teams effectively, handle common management challenges, and develop a strong personal management style. The training focuses on building knowledge, practical skills, and confidence to navigate real‑world managerial responsibilities.

Target Audience

This course is suitable for:

• New managers
• Staff aspiring to take on their first management role
• Staff returning to line‑management responsibilities after a break

Learning Objectives

By the end of this training, learners will be able to:

• Describe the characteristics and behaviours associated with effective and ineffective management.
  
• Explain the key principles of managing a team, including communication, role clarity, and performance expectations.
  
• Identify different motivation strategies and apply them to support individual and team performance.
  
• Apply appropriate delegation techniques to allocate tasks effectively and empower staff.
  
• Recognise and respond to common management challenges, including conflict, underperformance, and difficult conversations.
  
• Describe approaches to staff development and use practical tools to support continuous growth and learning.
  

This is open to health, social and voluntary care sectors ONLY