Leadership & People Management for Frontline Teams – 1 Day Course, Bunbury

Bring your team and save:

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

Duration: 1 Full Day (9:00 AM – 5:00 PM)

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 8 PDUs / Training Hours

Certification: Course Completion Certificate

Refreshments: Lunch, beverages, and light snacks will be provided during the session.

This 1 Day workshop in Bunbury, WA is designed for team leaders, site supervisors, and emerging managers in industrial and service-based workplaces. Participants will develop practical leadership skills to manage frontline teams, improve communication, resolve conflicts, and boost productivity. Through hands-on exercises, case studies, and interactive discussions, attendees will gain actionable strategies to lead teams effectively in fast-paced work environments.

By the end of this course, you will be able to:

• Apply practical leadership skills to frontline teams
• Communicate effectively and engage team members
• Resolve conflicts and implement problem-solving strategies
• Provide constructive feedback and improve team performance
• Coach and develop team capabilities
• Manage time and resources efficiently
• Implement a personal action plan to lead effectively

• Team leaders and site supervisors
• Emerging managers in industrial or service sectors
• Senior operators responsible for frontline teams
• Professionals seeking to strengthen leadership and people management skills

Bunbury’s industrial and service workforce requires skilled frontline leaders to drive team performance and operational efficiency. This course delivers hands-on leadership techniques, practical exercises, and actionable strategies to empower supervisors to manage teams confidently and effectively.

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Want to train your entire team?
In-house sessions are available for organizations looking to enhance leadership skills across multiple teams, improve collaboration, and strengthen workplace productivity.

Contact us today to schedule a customized in-house, face-to-face session:

Info: • Understand key leadership principles for supervisors
• Recognize the role of a frontline leader in industrial and service teams
• Explore essential skills for managing diverse teams effectively
• Icebreaker Activity

Info: • Techniques to communicate clearly with diverse teams
• Methods to motivate and engage frontline staff
• Understand the impact of communication on team performance
• Role-play

Info: • Identify common team conflicts and resolution strategies
• Apply practical problem-solving methods for supervisors
• Learn approaches to prevent and manage workplace issues
• Case study

Info: • Set expectations and measurable goals for team members
• Deliver constructive feedback to improve performance
• Understand the importance of accountability and recognition
• Simulation

Info: • Mentoring and coaching frontline staff for growth
• Build a culture of continuous improvement
• Apply strategies to develop team skills and confidence
• Activity

Info: • Prioritize tasks and allocate resources effectively
• Balance team workload and operational demands
• Apply techniques to optimize efficiency in daily operations
• Planning Exercise

Info: • Develop a personal leadership action plan
• Set measurable goals to implement learnings
• Review strategies to sustain leadership practices over time
• Review

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