Interpersonal Communication - "Say What"

Communication styles impact all aspects of life. Whether in our personal or professional lives, effective
communication skills support growth and foster healthy relationships. “Say What?” is a workshop that is
designed to explore varying means, concepts, and styles of communication. It supports improved
communication skills and uses evidence informed activities to advance each participant’s communication
capabilities. Our goal is to positively impact and support healthy relationships through improved communication techniques.

This purpose of this class is to educate Service Members and their family members on how to more effectively communicate in their personal and professional lives. It addresses the power and benefits of listening, active listening techniques, how to have more effective conversations, etiquette for communicating via email and telephone, and communicating across generations.

Learner Takeaways

•Deep and Genuine Listening

(Optional: Generations in the Workplace)

•Listening Techniques

•More Effective Conversations

•Email & Telephone Etiquette