Intensive Motivational Interviewing Skills– 1 Day Course, Mississauga

Group Discounts:

• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

This upgraded 1 Day MI workshop equips professionals across healthcare, social work, education, HR, and customer-facing roles with advanced motivational interviewing skills. Participants will learn to communicate with empathy, reduce resistance, foster engagement, and guide behavioral change. Through interactive role plays, case studies, and hands-on exercises, attendees will gain practical techniques to handle challenging conversations, strengthen rapport, and improve outcomes. The course emphasizes ethical influence, client-centered strategies, and measurable impact. Participants will leave with an actionable MI plan ready for immediate application.

Learning Objectives

By the end of this upgraded course, you will be able to:

• Apply MI techniques across healthcare, HR, education, social work, and customer service
• Build trust, rapport, and engagement with clients, employees, or students
• Recognize and respond to resistance effectively
• Guide behavior change ethically and sustainably
• Integrate MI into daily professional practice
• Develop a personal action plan to monitor and improve MI effectiveness

Target Audience

• Healthcare and mental health professionals
• HR professionals, team leaders, and organizational managers
• Social workers and community service staff
• Educators, student counselors, and coaches
• Customer service and sales professionals

Why Choose This Course?

Professionals often face challenges in motivating clients, employees, or students to adopt desired behaviors. This MI course equips participants with practical tools to foster engagement, trust, and collaborative decision-making, resulting in improved outcomes and stronger relationships.

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Want to train your entire team?
In-house sessions are available for organizations seeking to embed motivational interviewing skills across teams, improving engagement, performance, and professional communication. Customized programs provide hands-on practice for real-world scenarios.

📧 Contact us today to schedule a customized in-house, face-to-face session:

Info: • Understand MI principles and collaborative communication
• Explore motivation and ambivalence in clients, employees, or students
• Recognize barriers to engagement
• Icebreaker Exercise

Info: • Master open-ended questions, affirmations, reflections, and summaries (OARS)
• Develop active listening and empathy
• Respond effectively to resistance
• Activity

Info: • Explore intrinsic vs extrinsic motivation
• Identify readiness for change across individuals and teams
• Align goals with values and desired outcomes
• Case Study

Info: • Adapt MI for healthcare, HR, social work, education, or sales
• Conduct effective coaching, feedback, or counseling conversations
• Guide individuals toward self-motivated decisions
• Role Play

Info: • Recognize and address reluctance constructively
• Reframe objections as engagement opportunities
• Maintain rapport and trust during difficult interactions
• Scenario Exercise

Info: • Incorporate MI into workflow and professional routines
• Collaborate effectively with multidisciplinary teams
• Use MI to enhance engagement, adherence, or performance
• Simulation Exercise

Info: • Develop a step-by-step plan to apply MI skills professionally
• Set measurable goals and track outcomes
• Commit to continuous skill improvement
• Action Plan Presentation

Know what’s Happening Next — before everyone else does.

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