Hybrid: Business Analysis in the Era of Agentic AI

Dr. Kitty Hung

6:30pm - Event start with welcome and introductions

6:40pm - Presentation

7:40pm - Q&A

8:00pm - Networking and nibbles

8.45pm - Event close

The business analysis profession is entering a transformative era of modernisation, transitioning from the use of passive generative tools to the sophisticated orchestration of active agentic systems (just look how Open Claw has taken the world by storm since February 2026).

While Generative AI focuses on a linear "Prompt -> Response" model to execute one-time instructions, the future of the industry lies in Agentic AI which is an autonomous system capable of making decisions and planning through a continuous loop of Goal, Plan, Execute, and Evaluate. This presentation introduces The Orchestrator’s Blueprint, a framework designed to help Business Analysts (BAs) move up the chain of abstraction as automation begins to outperform traditional manual methodologies. Rather than using the Generative AI tools to generate BA artefacts, BA can act as an architect, designing the goals and constraints for autonomous entities with Agentic AI tools.

Attendees will explore the essential architectural skills required for this evolution:

• Constructing Cognitive Fences: Using strategic role assignment to prune irrelevant probabilistic pathways and lock agents into professional boundaries.
• Orchestrating Specialised Swarms: Moving away from flawed monolithic models toward collaborative swarms of highly constrained, specialised agents.
• Hierarchical Task Decomposition: Applying deep domain expertise to slice ambiguous corporate goals into actionable technical steps for AI agentic workers.
• Multi-Agent Governance: Managing the five critical architectural layers: authority, contracts, communication, escalation, and memory. This evolution will lead to BAs to become "Ethical Guardians" translating human values into algorithmic efficiency to lead the agentic era.

Key Takeaways:

The transition from a Generative AI user to an Agentic AI Orchestrator: The most fundamental shift in the BA profession is moving beyong the mere "Generative AI User". While traditional AI relies on a linear "Prompt -> Response" interaction trapped wihin a chat window, the future belongs to Agentic AI. In this new role, Business Analysts act as an "Agentic AI Orchestrator" who define high-level goals and constraints rather than executing the traditional "prompt engineering" to generate outputs from AI, Mastering the "Agentic Loop" and "Multi-Agent Governance": BAs must understand the mechanics of the "Agentic Loop" which is a continuous cycle of Goal, Plan, Execute and Evaluate. Instead of a monlithic system, the objective is to manage collaborative "Swarms" of specialised agents to perform different tasks. Successful orchestration requires manageing five critical architectural layers namely: Layer 1 - Agent identification and Authority; Layer 2 - Task Decomposition and Contracts; Layer 3 - Communication Protocols; Layer 4 - Control, Review and Escalation (including "tripwires" for human intervention); Layer 5 - Memory and Persistence Rules., BA as an Ethical Guardian: As automation moves up the cognitive chain, the BA's value shifts toward high-level strategic and moral oversight. The Ethical Guardian will be the ultimate safeguyard of the profession. This involves actiing as the essential translator between human values, regulartory compliance and algorithimic efficiency. These are the responsibilities that cannot be automated by machines.

Kitty is an active member of the IIBA. She is a BCS Fellow and a CITP. She has undertaken a number of public Speaking engagements, including speaking at the BCS, BBC, DWP, TfL, UK Tech Show, Nationwide Building Society and BA Conference. Her book, entitled ‘Business Analysis in the era of Generative AI’, was Amazon's #1 Best Seller book in Computer Science and Business Skills categories when it was first published in 2024. She gained her PhD in Computer Science from the University of Sheffield, UK, in 1999. She has over 27 years of experience with a career spanning business analysis, project management and business consultancy roles at various prestigious organisations, including Cell Structures, London Business School, London Metropolitan Police, Capita, Raytheon Technologies, and AtkinsRéalis. While writing her next book, Kitty is currently serving as the Technology Advisor for www.shenwoman.com to help develop an AI powered Chinese Astrology app.

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This event is brought to you by: Business Change specialist group | BCS

Image credit - Photo by Douglas Lopez on Unsplash

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