How To Improve Your Employee Experience Through Employee Journey Mapping

A strong employee experience doesn’t happen by accident—it’s intentionally designed. In this interactive session, you’ll learn how to use employee journey mapping as a strategic tool to uncover pain points, highlight moments that matter, and prioritize meaningful improvements across the employee lifecycle.

Employee journey mapping helps organizations see the workplace through their employees’ eyes—from recruitment and onboarding to development and retention. When done well, it drives engagement, improves culture, and supports business outcomes.

Learning Objectives:

• What is an employee journey map and the benefits of creating one?

• How to decide what and who to focus on with your employee journey map.

• How to conduct interviews and collect feedback for your journey maps.

• How to prioritize solutions and improvements identified through building your employee journey map.

• How to get buy-in from leadership for employee journey mapping.

Whether you’re in HR, leadership, or organizational development, this session will equip you with practical tools to design a more intentional, employee-centered workplace.

Walk away with a clear framework you can apply immediately to elevate your employee experience strategy.

Know what’s Happening Next — before everyone else does.

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Host or Publisher Mid-Valley SHRM