Coach the Coach: Top Ten Techniques for HR Leaders

With the latest HR craze of “check-ins”, many HR professionals believe they are coaching leaders and employees—when in reality, they’re advising, fixing, or absorbing responsibility that doesn’t belong to them. While advising has its place, it often creates dependency, burnout, and stalled growth.

In this candid and practical session, Katherine Fry challenges one of HR’s most common (and costly) misconceptions: that good advice equal good coaching. Participants will learn how to shift from problem-solving for others to building thinking capability within others—without sacrificing credibility, boundaries, or accountability.

Grounded in neuroscience, real-world HR scenarios, and modern coaching frameworks, this session equips HR leaders with tools they can immediately apply across employee relations, performance management, investigations, and leadership development.

1. Distinguish between advising and coaching—and understand when each is appropriate

2. Identify how over-advising contributes to burnout, dependency, and disengagement

3. Apply simple coaching techniques to real HR scenarios, including performance conversations and employee relations

4. Learn to ak higher-quality questions that promote accountability, ownership, and behavioral change

5. Institute a sustainable coaching culture without adding more work to your plate

Know what’s Happening Next — before everyone else does.

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Host or Publisher Mid-Valley SHRM