How to Deal with Difficult People at Work (Without Making It Worse)

Dealing with difficult people at work is common. Knowing what to actually do about it is not.

This 1-hour workshop gives you practical, science-based tools to handle challenging workplace interactions without making things worse. Whether it’s a passive-aggressive coworker, a dismissive manager, or ongoing tension you can’t quite explain, you’ll learn how to respond clearly and confidently.

Everything in this session is grounded in social and organizational psychology research—no vague advice, and no psychology background required.

• Practical tools you can use immediately
• Real-life workplace scenarios
• Clear scripts for difficult conversations
• A Professional Certificate of Completion

Professionals, students, and anyone who wants to communicate more effectively in high-pressure or uncomfortable situations.

Led by Mahshid Soleimani, a PhD student in Applied Social Psychology specializing in Industrial-Organizational Psychology, with a focus on workplace communication, psychological safety, and real-world interaction dynamics.

Know what’s Happening Next — before everyone else does.

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Host or Publisher Mahshid Soleimani