HOPE Certification By OASIS Answers

The Hospice Outcomes & Patient Evaluation (HOPE) tool is now required for all Medicare-certified hospices,and accuracy isn’t optional—it’s essential. HOPE training equips your team with the knowledge and confidence to collect and code data correctly, reduce compliance risk, and strengthen quality scores that directly impact your agency’s reputation.

HOPE in Action training is ideal for agency-wide HOPE education, or for focused prep for the Certificate for HOPE Specialist-Clinical (CHS-C) Exam.

Expertise you can trust.

OASIS Answers, Inc. (OAI) has been a trusted leader in provider training for patient assessment data collection since 1999. Our HOPE instructors bring deep insights, expertise, real-world examples, and a supportive approach to help you apply what you learn immediately.

HOPE in Action Training for Hospice Providers

HOPE in Action training focuses on the essential elements that drive HOPE accuracy, compliance, and confidence, including:

• HOPE conventions and special circumstances explained with real-world hospice applications
• Understanding the four HOPE assessment timepoints (Admission, Discharge, Follow-Up, and the new Hospice Update Visits – HUVs)
• How to meet CMS Symptom Follow-Up Visit (SFV) requirements with accuracy and consistency
• Detailed HOPE item coding guidance, with item-by-item education to strengthen accuracy
• Preparing for HOPE through case-based hospice scenarios that let you “show what you know” and apply guidance in practice

The Certificate for HOPE Specialist – Clinical (CHS-C) Exam evaluates an individual’s knowledge of CMS HOPE data collection guidance. This exam will be administered by OASIS Answers from 2:00 - 4:30 pm should there be enough interest expressed by registratnts.

The CHS-C Exam is a voluntary certification examination available to hospice providers and other stakeholders interested in establishing and demonstrating their expertise and commitment to HOPE data accuracy.

Who Should Pursue HOPE Certification

The CHS-C Certification is recommended for Hospice clinicians and staff involved with HOPE data collection, abstraction, implementation, auditing, quality initiatives and education.

HOPE Certification (CHS-C) Exam Overview

The CHS-C Exam covers:

• HOPE-related regulations
• Data collection timepoints
• Patient populations
• Data collection conventions
• HOPE item guidance
• Identifying and coding Symptom Follow-up Visits

Benefits of the CHS-C designation:

The CHS-C Exam is the premier way to demonstrate knowledge of CMS HOPE data collection rules and conventions – and to achieve accurate, defensible data collection.

The CHS-C Certification benefits both hospice organizations and individuals:

• For organizations, having CHS-C Certified staff provides your leadership confidence that staff responsible for HOPE education, data collection and/or abstraction have the knowledge and application skills to produce clean HOPE data for timely submisssion to iQIES, minimizing your risk for APU payment reductions and unimpressive quality measure performance.
• For individuals, the CHS-C Certification elevates your professional credibility, positioning you as a forward-thinking leader invested in compliance and quality.

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