From Conflict to Collaboration with Erica Marx

This workshop is part of the HSC Workshop Series: Leadership Toolkit. You may attend one workshop in the series or up to all four.
Leadership Toolkit is a 4-part workshop series that provides essential tools to help managers at all levels enhance their leadership capabilities.
You must register using the link above by February 3, 2025 to receive the discount.

About This Workshop:

Teams today face tough challenges—shifts in leadership, competing priorities, or unresolved tensions. These moments often surface important questions and conflicts, signaling opportunities for deeper alignment and stronger collaboration. Whether you’re a leader or team member, you’ll leave with tools and insights to create lasting impact within your organization.

By the end of this workshop, you will:

• Map your team’s dynamics using Amy Edmondson’s psychological safety framework to understand where your team stands and identify shifts needed for better performance.
• Build trust and connection with activities that create a sense of shared purpose you can bring back to your team.
• Explore challenges as opportunities by separating people from content, practicing strategies for productive, shared problem-solving.
• Unlock fresh perspectives through processes that amplify creativity and integrate diverse viewpoints. Learn how to navigate differences and turn them into strengths.
• Clarify actionable steps by applying these tools to a real challenge or goal. Leave with practical strategies to help your team move forward with alignment and focus.

Bring a specific goal or challenge you’re facing to this session!

About the Presenter:

Erica Marx, M.S. is an Executive and Team Coach who helps leaders and teams create positive, creative, and collaborative environments. With over 20 years of experience in facilitation, mediation, and leadership coaching, she specializes in designing transformative processes that help groups navigate complexity, build trust, and align around shared goals.

Erica is a PCC-certified professional coach with the International Coach Federation (ICF), a NYS-certified mediator, and a board member of the International Applied Improvisation Network. She has a B.S. from Cornell University and a Masters of Science from the University of Florida.

Her work spans diverse sectors, including health and human services, government, and nonprofit organizations. She has supported regional, national, and international groups in helping them build equitable, collaborative processes that amplify voices and improve outcomes. Erica’s expertise lies in multi-stakeholder collaboration, inclusive facilitation, and designing for change in complex systems.

Known for her dynamic and engaging approach, Erica blends research-backed strategies with experiential methods, helping teams unlock their potential and navigate uncertainty with creativity and confidence.

All registration sales are final.

Registration ends 48 hours prior to the first session. We are unable to accommodate registrations after the deadline.

This session is in-person only.

Host or Publisher Human Services Coalition