Fair Housing

It is important for us to understand how Fair Housing affects owners/managers and residents. It is more than “learning the law.” Every person in every aspect of property management can be subject to claims and lawsuits for violation of an applicant or resident’s fair housing rights. It is not enough to “do the right thing.” Owners, managers, and staff members need to have consistent business practices to help prove they did the right thing. This session will include an overview of the law, as well as examples of areas of exposure, the importance of good and consistent documentation, and the risks of claims that can arise when persons receive, or perceive, differences in terms and treatment.

Lisa L. Marvin is the CEO and Partner of Essence Property Management, Inc. She is a licensed Real Estate Broker, Certified Fair Housing Specialist, COM 42 and COS Certified, the 2015 chair for the board of Minnesota Multi-Housing Association, a Qualified Neutral Mediator in Minnesota under Rule T114, the Mayor of the city she lives in, a hearing officer for local HRA’s and the Housing Chair for Create CommUNITY.

For the past 30 years, Lisa has been active in the multi-housing industry overseeing sites throughout Minnesota that consist of market rate, tax credit, multi-layered subsidized, section 8 project based, natural occurring affordable housing, senior housing and more.

Lisa is a recognized instructor in Minnesota and throughout the United States for the Crime Prevention programs, local governments and private organizations on the issues of Fair Housing, Reasonable Accommodation, Implicit Bias, Dealing with Conflict, Critical Thinking, Customer Service, the Application Process, Legislative Updates, Best Practices, Effective Leaders, Personal Safety, Finding Balance in Life and more.

Lisa has a passion for teaching, a passion for our multi-housing industry to be a positive part of each community and to help people make a positive difference each day.

Host or Publisher Carver County CDA