Digital Process Mapping - Kendal
About this Event
This interactive workshop will help adult social care providers and commissioners explore practical ways to improve services, approach innovation and embed key DSPT requirements into everyday practice.
Through process mapping, sticky-note exercises and LEGO-based systems thinking, participants will explore how work, information and decisions move across areas such as workforce, care delivery, quality, finance and business operations. These activities will also show how practical DSPT evidence can be developed, including IARs, data flows, ROPAs and Data Asset Registers.
The afternoon will focus on identifying appropriate uses of AI, understanding the risks, and considering DPIAs, supplier due diligence, data protection and human oversight before introducing new technology.
Participants will leave with practical innovation techniques and a clearer understanding of how DSPT requirements can support, rather than sit separately from, service improvement.
This is free for care organisations based in the Northwest
Agenda
🕑: 10:00 AM - 10:20 AM
What Does Innovation Look Like in Adult Social Care?
🕑: 10:30 AM - 11:45 AM
Digital Process Mapping
🕑: 10:20 AM - 10:30 AM
Choosing Your Area of Interest for the Rest of the Day
Info: • Workforce and People – recruitment, retention, HR, rostering, training
• People We Support & Care Delivery – admissions, referrals, care plans, assessments
• Quality, Safety & Safeguarding – audits, CQC preparation, DSPT, safeguarding incidents, etc..
• Finance, Commissioning & Contracts -tenders, bids, contracts, finance and payroll
• Business Operations, Suppliers and Growth – procurement, suppliers, DSCR, cyber insurance, comms, marketing
🕑: 11:45 AM - 12:25 PM
Building A Care Organisation Model
🕑: 12:25 PM - 12:30 PM
From Observation to Opportunity
🕑: 12:30 PM - 01:00 PM
Lunch
🕑: 01:00 PM - 01:30 PM
How Does a Care Provider Become an Innovator? Single Site vs Large Providers
🕑: 01:30 PM - 02:10 PM
Where Could AI Help? – Idea, Data and Risk Challenge
🕑: 02:10 PM - 02:35 PM
Great Idea… But Should We Do It? – Due Diligence, DPIA & Governance
🕑: 02:35 PM - 02:50 PM
From Process Map to ROPA – Build the Record
🕑: 02:50 PM - 03:00 PM
The Reveal – Your Care Provider Innovation Toolkit
Where is it happening?
Event Location & Nearby Stays:
GBP 0.00
