Difficult Conversations Workshop for Healthcare Professionals
Schedule
Mon Jun 08 2026 at 09:00 am to 04:00 pm
UTC+01:00Location
St Albans City Hospital | St Albans, EN
About this Event
Difficult Conversations Workshop
A practical, honest and comprehensive one-day course for healthcare professionals
Some conversations stay with us.
Breaking bad news. Discussing ceilings of care. Managing distressed relatives. Navigating conflict with colleagues. Holding space for burnout, uncertainty, language barriers, and the emotional weight of clinical work.
Yet most of us are expected to “just know” how to do this well.
This one-day interactive workshop has been designed to help healthcare professionals approach difficult conversations with greater confidence, compassion, clarity and skill.
This is a rare, comprehensive course that brings together a wide range of challenging communication scenarios we face in everyday practice — with expert speakers, reflective discussion and practical learning.
Whether you work in critical care, acute medicine, emergency medicine, anaesthetics, palliative care, or any patient-facing specialty, this course is for you.
6 Internal CPD Points can be claimed for this course and attendance certificates will be provided following course feedback.
Lunch and refreshments included.
Agenda
Breaking Bad News
DNACPR and Treatment Escalation Planning
When English is Not Your First Language
Teamwork and Psychological Safety
Dealing with Aggressive Relatives and Duty of Candour
Dealing with Difficult Colleagues - A senior manager's perspective
End of Life Care and The Good Death
Workshop 1 - Difficult conversation with patient
Workshop 2 - Difficult Conversation with Relatives
Workshop 3 - Difficult Conversation with Colleague
The Good Death Project - Book Introduction
Where is it happening?
St Albans City Hospital, Waverley Road, St Albans, United KingdomEvent Location & Nearby Stays:
GBP 25.00
