Customer-centric Service Workshop

Customer-centric Service Workshop is for business-to-business (B2B) sales professionals, start-up founders targeting B2B customers, and international talents with background in B2B sales. This practical and participative workshop aims to equip the participants with three key concepts:

• Salesperson as an offering
• Psychology for negotiation
• Excelling Communication

Why join?

• Opportunity to learn, unlearn, and relearn the ideas of customer-centricity in B2B business
• Learn from peers from other companies and industries in Tampere attending the workshop
• Interact with global business expert with decades of global B2B experience
• Practical tips dealing with people (internal and external customers)
• Free of charge

Coffee and snacks will be served during the event.

Please register and we will shortlist the participants based on your application.
Introductions of the workshop hosts:

George Apostolopoulos (MBA, MSc., B. Eng.)

• Rivulis Irrigation, Greece (General Manager)
• Robit Oyj, Finland (VP, Global Sales)
• HMD Forewin, Ghana (Managing Director)
• Atlas Copco, Central Asia (Regional General Manager)
• Atlas Copco, West Africa (Regional General Manager)Expertise
• Certified Coach
• Business Development
• Leadership Tampere connection:
• Mentor, Red Brick Accelerator
• Tampere resident during 2020-2023

Dixit K.C. (MBA, MSc, B. Eng.)

• Valmet Automation, Finland (Business Manager)
• Robit Oyj, Finland (Sales Manager)
• HappyOrNot, Finland (Customer Analyst)
• Valmet Oyj, Finland (Business Intelligence Analyst)
• Mentor and Facilitator (Aakar Nepal, Co-Create Nepal, Daayitwa Nepal, Demola Tampere)Expertise
• Partner enablement
• Global B2B sales
• Co-creation Tampere connection:
• Tampere resident since 2013
• Studied at Tampere University (2013-2015)
• Tampere Talent Ambassador since 2020

Host or Publisher International House Tampere