Conflict Management Training (1 day course Birmingham City)

Schedule

Wed Nov 07 2018 at 10:00 am to Mon Jul 15 2024 at 05:30 pm

UTC01:00

Location

Birmingham City | Birmingham, EN

Advertisement
Learn how to avoid unnecessary conflicts by improving communication, as well as resolving conflicts when they cannot be avoided.
About this Event

Master the art of Conflict Management with our impactful one-day training course. Gain essential skills to effectively handle conflict situations and challenging individuals.

Conflicts are bound to arise within professional teams, but they can be harnessed for growth when managed skilfully. From addressing chronic lateness to addressing bullying, inappropriate humour, or aggressive behaviour, this course equips managers with the tools to navigate conflict and prevent escalation.

Discover the power of proactive conflict management, fostering productivity, and cultivating a positive work environment. Become a rational conflict manager, equipped with logical, confident, and swift conflict resolution techniques. Our practical and interactive training style ensures active engagement throughout the session, empowering you to immediately apply step-by-step methods upon returning to work.

Don't let conflict derail your team's success. Enrol today and gain the practical skills to defuse tensions, promote harmony, and become a masterful conflict manager.

Corporate Coach Group is CPD accredited. This course qualifies for six CPD training hours, plus additional independent post-course learning.



This training course in conflict resolution and communication is designed for managers who aim to enhance productivity and foster a positive work environment by improving their interaction skills with people.

Training Course Content

  • How can you get the best result from any conflict situation?
  • Self-assessment of your strengths and weaknesses
  • Be exact in your description of what is wrong
  • Always speak clearly, rationally and with a positive attitude
  • Self-assessment of your strengths and weaknesses
  • Talk about what you can do, not what you cannot do
  • Distinguish between cynics and critical thinkers
  • Use REASON to resolve conflict, not avoidance nor high emotion
  • Distinguish reasons from excuses
  • Learn when to compromise and when to stand firm
  • Use objective, factual language, not derogatory, emotional language
  • Distinguish reasons from excuses and have a different policy for each
  • Learn when to compromise and when to stand firm
  • Use the correct level of assertiveness
  • Use of proper body language and voice tones
  • Suggest practical solutions and ask for an agreement
  • Give instant praise and appreciation for any concessions or movement

"This course was very informative, especially around objective language and how to deal with conflicts effectively. The Reason vs Excuse section was also very interesting and useful, as was the wrong box, right box method. The trainer was excellent. Very knowledgeable and approachable. " Swindon Women's Aid



Event Photos
Advertisement

Where is it happening?

Birmingham City, Leonardo Royal Hotel, Birmingham, United Kingdom

Event Location & Nearby Stays:

Tickets

GBP 475.00

Corporate Coach Training

Host or Publisher Corporate Coach Training

It's more fun with friends. Share with friends

Discover More Events in Birmingham

KNOXVILLE HIGHWAY - Live at the Jam House
Wed Jun 12 2024 at 06:00 pm KNOXVILLE HIGHWAY - Live at the Jam House

3-5 St Pauls Square, B3 1QU Birmingham, United Kingdom

ENTERTAINMENT WORKSHOPS
LMBC Big Quiz 2024
Wed Jun 12 2024 at 06:00 pm LMBC Big Quiz 2024

Millennium Point

NONPROFIT CHARITIES
Fusion Meet-up
Wed Jun 12 2024 at 06:00 pm Fusion Meet-up

Studio Venues

MEETUPS IT
Creative Writing Summer Show 2024
Wed Jun 12 2024 at 06:00 pm Creative Writing Summer Show 2024

Curzon Building

ART LITERARY-ART
Tarot Development Circle
Wed Jun 12 2024 at 06:30 pm Tarot Development Circle

162 High Street Deritend,Bordesley,B12 0LD,GB

WORKSHOPS
The Useful Art Class - Life Drawing Class
Wed Jun 12 2024 at 06:30 pm The Useful Art Class - Life Drawing Class

Custard Factory

ART FINE-ARTS
Just Stop Oil - Social - Birmingham
Wed Jun 12 2024 at 06:30 pm Just Stop Oil - Social - Birmingham

The Good Intent

NONPROFIT CHARITIES
Wednesday Social Ride
Wed Jun 12 2024 at 06:45 pm Wednesday Social Ride

Birmingham Moor Street railway station

Conflict Management Training (1 day course Birmingham City)
Wed Nov 07 2018 at 10:00 am Conflict Management Training (1 day course Birmingham City)

Birmingham City

WORKSHOPS ART
Team Leader Training (2 day course Birmingham City)
Wed Feb 13 2019 at 10:00 am Team Leader Training (2 day course Birmingham City)

Birmingham Central

WORKSHOPS
Personal Development Training (2 day course Birmingham City)
Wed Feb 13 2019 at 10:00 am Personal Development Training (2 day course Birmingham City)

Birmingham Central

WORKSHOPS
Performance Management Training  (1 day course Birmingham City)
Wed Feb 13 2019 at 10:00 am Performance Management Training (1 day course Birmingham City)

Birmingham Central

WORKSHOPS
Supervisor Skills Training Course (2 day course Birmingham City)
Wed Feb 13 2019 at 10:00 am Supervisor Skills Training Course (2 day course Birmingham City)

Birmingham City

WORKSHOPS
First Line Managers Training Course \u2022 2 Day Course  Birmingham City
Wed Feb 13 2019 at 10:00 am First Line Managers Training Course • 2 Day Course Birmingham City

Birmingham

WORKSHOPS ART
Communication Skills Training (1 day course Birmingham City)
Wed Feb 13 2019 at 10:00 am Communication Skills Training (1 day course Birmingham City)

Birmingham City

WORKSHOPS
Time Management Training (1-day course Birmingham)
Thu Feb 14 2019 at 10:00 am Time Management Training (1-day course Birmingham)

Birmingham Central

WORKSHOPS HEALTH-WELLNESS
Productivity Training  Course  (1 day course Birmingham City)
Thu Feb 14 2019 at 10:00 am Productivity Training Course (1 day course Birmingham City)

Birmingham Central

WORKSHOPS ART
Professional Development Training (2 day course Birmingham City)
Wed Apr 01 2020 at 09:00 am Professional Development Training (2 day course Birmingham City)

Birmingham

WORKSHOPS
Treasure Hunt Birmingham - Tow Paths and Trades - 1\u00bd - 2\u00bd hours
Fri Apr 24 2020 at 08:00 am Treasure Hunt Birmingham - Tow Paths and Trades - 1½ - 2½ hours

Birmingham School of Art

FESTIVALS WORKSHOPS
Personal Effectiveness Training Course (2 day course Birmingham City)
Wed Dec 02 2020 at 10:00 am Personal Effectiveness Training Course (2 day course Birmingham City)

Birmingham City

WORKSHOPS

What's Happening Next in Birmingham?

Discover Birmingham Events