Communication Skills Training (One-day Course Swansea)

Do you wish to enhance your communication style? Do you sometimes find it challenging to articulate your thoughts, ideas, and emotions with clarity and confidence? If so, this comprehensive course is tailored to address your needs and empower you to become a more effective communicator.

On this one-day course, we will delve into the various aspects of communication to equip you with the skills necessary to create a positive and lasting impression. Through a structured programme, you will gain proficiency in multiple facets of effective communication, including persuasive speaking, impactful writing, nonverbal cues, vocal tones, attentive listening, and proficient questioning techniques.

By immersing yourself in this transformative learning experience, you will acquire invaluable tools to eliminate common communication pitfalls and refine your ability to convey messages with utmost clarity, confidence, authority, likeability, and persuasiveness. Throughout the course, you will engage in practical exercises, interactive discussions, and receive constructive feedback to foster continuous growth.

Upon completion of this course, you will emerge as a more proficient communicator, equipped with the skills to express yourself articulately, engage others effectively, and leave a lasting impact in both personal and professional spheres.

Corporate Coach Group is CPD accredited. This course qualifies for six CPD training hours, plus additional independent post-course learning.

This one-day Communication Skills training course is designed for those people who fit any of these descriptions:

• "I know what I mean but I can't explain it"
• Need to set clear goals and targets for others to achieve
• Need to be able to transfer information accurately
• Suspect that problems are often caused by miscommunication
• Have a role that demands explaining your exact meaning to others
• Role involves handling difficult people and conflict situations
• Require more confidence in expressing their ideas

Training Course Content

• The purpose of communication skills training.
• Communicate your message and goals with more clarity, and persuasion.
• Using specific information.
• The proper use of good humour.
• Improving listening skills and asking the right questions.
• Speak and write more accurately, by giving clear definitions.
• Speak in more optimistic terms.
• Avoid accidental "negative commands" 
• How to be assertive rather than aggressive or passive.
• Give constructive, not destructive criticism.
• Managing difficult conversations and conflict.
• Communication using factual, objective language.
• Communicate with the right level of assertiveness. 
• Distinguish between reasons and excuses.
• Negotiate a way forward.
• Proper use of your body language and voice tones.
• Know when to compromise and when to stand firm.
• Propose a definite solution to the problem or difficult situation.
• Giving praise and appreciation.

"The course content was structurally well organised and had a good set of exercises, the training manual was easy to read and understand. The trainer's presentation was engaging and interactive. The audience felt involved and I learnt some new techniques." Delegate from Capita

Host or Publisher Corporate Coach Training