Workplace Investigations - Practical skills for P&C, WHS and Managers

What This Training Is All About

How Workplace Investigations are run is an ever-growing area of workplace risk and litigation. When they go wrong, they can go spectacularly wrong, from both a legal and a people-management perspective.

Ensure your Workplace Investigations are compliant, fair, conducted with confidence and that you are able to look after your people. This training will give P&C, Health & Safety professionals and line managers with the responsibility for conducting workplace investigations, the skills to develop and implement an effective plan for conducting a compliant workplace investigation, the strategies to overcome difficulties along the way and the expertise to make findings of fact. It will also develop the skills and knowledge to manage your people through this often difficult process.

Why Should You Attend?

This hands-on and practical in-person workshop will give you skills, knowledge and understanding around:

1. Process, planning & principles of a Workplace Investigation
2. Evidence gathering and analysis for decision-making
3. Reporting requirements & closing a Workplace Investigation

During the workshop, we will explore current challenges including

• Is there a role for AI in workplace investigations
• Applying a Trauma-Informed approach
• Assessments of credibility
• Conducting Investigations utilising video technology, the benefit, and pitfalls
• Developing and implementing effective plans for conducting a compliant investigation
• Articulating and demonstrating the key principles of a workplace investigation (confidentiality, procedural fairness, natural justice, and timeliness)
• Creating a concise allegation set that will assist in making findings of fact based on the balance of probabilities
• Planning and conducting interviews with the complainant(s), witnesses & respondent(s) leveraging the power of language (e.g. using open and closed questions, neutral language, and body language)
• Effective stakeholder management
• Making findings of fact
• Preparing structured written reports that support the Investigation process and decision-making
• Dealing with difficulties (e.g. anonymous complainants, complainant withdrawal, refusal to participate, collaboration, difficult support people etc.)

The Zalt Group are determined to increase the credibility, capability, and confidence of practitioners. We investigate difficult workplace issues. We love to teach others to do what we do.

To successfully complete this course, you must attend the full training day.

Host or Publisher The Zalt Group