When the Public Attacks: Techniques for Customer Service Personnel

Learn how to handle difficult customers and de-escalate tense situations in this interactive workshop for customer service reps!
About this Event

When the Public Attacks: Techniques for Customer Service Personnel

Come join us for an insightful event where we will discuss strategies and techniques for handling difficult situations with customers. Learn how to de-escalate conflicts, maintain professionalism, and provide exceptional service even under pressure. This in-person event will take place at 717 Tacoma Ave S. Don't miss out on this valuable opportunity to enhance your customer service skills!