Walk a Mile in Your Customer’s Shoes: Are You Seeing What They See?
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Would you give your own business a 5-star review? ⭐⭐⭐⭐⭐
It's an interesting question, isn't it?
We all like to think we give our customers a great experience. But what if we could see our businesses through their eyes?
Would everything be as straightforward, welcoming and easy as we think it is? Or might there be a few things we'd change?
At our next Derby Hub meeting on Wednesday 11th November, we're welcoming Carolyn Delehanty from Delehanty Consulting - The Inclusive Design Experts for an interactive session on customer journey mapping.
We'll be exploring the little things that make a BIG difference to customer experience, from first impressions to those all-important moments that keep people coming back.
And the best part? It's relevant to absolutely every business, whether you're a one-person operation or managing a whole team.
We've got a feeling we'll all come away with something to think about!
📅 Wednesday 11th November
⏰ 4pm–6pm
📍 Peacock Lounge, Allestree, Derby
Never been to Derby Hub before? You're very welcome! We're a friendly bunch of local business owners who enjoy sharing ideas, making connections and supporting one another. No hard sell, just good conversations.
It's an interesting question, isn't it?
We all like to think we give our customers a great experience. But what if we could see our businesses through their eyes?
Would everything be as straightforward, welcoming and easy as we think it is? Or might there be a few things we'd change?
At our next Derby Hub meeting on Wednesday 11th November, we're welcoming Carolyn Delehanty from Delehanty Consulting - The Inclusive Design Experts for an interactive session on customer journey mapping.
We'll be exploring the little things that make a BIG difference to customer experience, from first impressions to those all-important moments that keep people coming back.
And the best part? It's relevant to absolutely every business, whether you're a one-person operation or managing a whole team.
We've got a feeling we'll all come away with something to think about!
📅 Wednesday 11th November
⏰ 4pm–6pm
📍 Peacock Lounge, Allestree, Derby
Never been to Derby Hub before? You're very welcome! We're a friendly bunch of local business owners who enjoy sharing ideas, making connections and supporting one another. No hard sell, just good conversations.
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Where is it happening?
The Peacock Lounge, 10 Park Farm Centre Allestree,Derby, United Kingdom
Event Location & Nearby Stays:
Know what’s Happening Next — before everyone else does.
Host or PublisherDerby Hub
