Visitor Research Forum 2026

Practitioners, researchers and industry partners are invited to come together to explore the future of visitor engagement, experience design and transformative learning.

As the visitor economy evolves, understanding how people connect, learn and grow through their experiences has never been more important. Showcasing new insights, emerging methodologies and sector‑shaping conversations we’ll share and learn to better design meaningful, impactful and memorable visitor experiences.

Program includes presentations exploring scent design, curated friction, exhibition lifecycles, audience connection, visitor centred decision making, transformative educational experiences, triangulation, heritage destinations and Australian visitor experiences at cultural heritage sites.