UMA – Frontline Leadership Training: Difficult Conversations & EQ

Utah Manufacturers Association – Frontline Leadership Training: Difficult Conversations & Emotional Intelligence

Effective leadership isn’t just about giving directions—it’s about navigating challenges with empathy, understanding, and confidence.

Join the Utah Manufacturers Association for an interactive Frontline Leadership: Difficult Conversations & Emotional Intelligence workshop, designed to equip leaders with the skills needed to handle challenging workplace situations and build stronger, more resilient teams.

What You’ll Learn:

• Understanding Emotional Intelligence: Explore the key components of emotional intelligence and how self-awareness, self-regulation, and empathy improve leadership effectiveness.
• Navigating Difficult Conversations: Learn strategies for addressing challenging topics, resolving conflict, and maintaining trust within your team.
• Reading and Responding to Your Team: Recognize emotional cues and communication patterns to adapt your approach for better outcomes.
• Building a Positive Work Environment: Discover techniques to manage emotions—both your own and your team’s—to foster collaboration, engagement, and productivity.

Why It Matters:
Leaders who understand emotional intelligence and can navigate difficult conversations create teams that feel valued, heard, and motivated. These skills reduce misunderstandings, improve retention, and help frontline leaders guide their teams through challenges with confidence and respect. Mastery of these concepts empowers leaders to influence, inspire, and drive success in the workplace.

This class is part of UMA’s Frontline Leadership Series, designed to prepare emerging and current leaders for the complex demands of modern manufacturing environments.

Date & Time: Tuesday, November 5
Location: Ogden Weber Technical College
Collette Mercier Campus – BDO
918 West 2nd Street, Building 10
Ogden, UT 84404

Who Should Attend:

• Supervisors and frontline leaders
• Team leads and shift managers
• Aspiring leaders in manufacturing and operations

Pricing:

• Partner+ $150
• Partner $175
• Non-Member $199

Partner+ members: please contact UMA if you don’t remember your discount code.

Register today to enhance your leadership skills, improve team dynamics, and confidently navigate difficult conversations with emotional intelligence.

Host or Publisher Utah Manufacturers Association