“The Power of Customer Experience Management” - essential business skills

This interactive session will highlight the importance of Customer Experience (CX) for modern business, the essential skills needed for CX excellence and the powerful impact of delivering exceptional experiences.

Explore the fundamentals of CX, its relevance to business success and the value of effective CXM. We will share the modules covered and the competencies student will develop by attending the programme. Gain insight into the value of CXM, learn what the course covers, understand the benefits of completing it and get your questions answered.

Host or Publisher Bayswater College