The Fairytale Proms in Ely Cathedral

Event Desciption
The Fairytale Proms in the Cathedral ⛪️ 👑 We invite you to an enchanting concert singing the magical themes from your favourite Fairytale movies inc:
Wicked / Beauty and the Beast
Frozen / Little Mermaid
Barbie / Cinderella
Pinocchio /Aladdin
Swan princess /Thumbelina
Greatest Showman /Pocahontas
Tarzan / Anastasia
General Info

Ely Cathedral

4th April 2025

Entry from: 20:30

Start time: 20:50

End Time: 22:00

FAQ's

1. Can I get a refund if I cannot attend the event due to illness, COVID, or any other reason?

Unfortunately, according to our policy, tickets are non-refundable unless the event is cancelled or rescheduled. However, you have the option to resell or transfer your tickets since we do not require names for entry. Please note that contracting COVID or any other illness does not qualify for a refund.

2. I haven’t received my tickets/confirmation email. How can I find it?

In many instances, guests who are unable to locate their tickets may find that their email address was misspelt. Additionally, if you used PayPal or Apple Pay, your tickets may have been sent to the email address associated with those accounts. If you still cannot find your tickets, please contact us at [email protected]

3. Can my tickets be transferred to another event?

If there is availability, ticket transfers are possible. Please contact us at In many instances, guests who are unable to locate their tickets may find that their email address was misspelt. Additionally, if you used PayPal or Apple Pay, your tickets may have been sent to the email address associated with those accounts. If you still cannot find your tickets, please contact us at [email protected] for further assistance. However, if the event is sold out, we cannot accommodate a transfer as there are no available spaces left.

4. Will there be more tickets available if the event is sold out?

If the event is sold out, we will not release any additional tickets or sell them at the door due to maximum capacity and health and safety regulations.

5. Is there a waiting list for sold-out events?

We do not have a waiting list. However, you can check for resale tickets on Twickets, an official fan-to-fan ticket resale platform.

6. Do you offer concessions for disabled attendees?

Yes, we provide a free Personal Assistance ticket for registered disabled individuals upon receiving supporting documents such as PIP or Access Card. Please contact us at infofor assistance.

7. Is the venue accessible?

Our events take place in various locations across the UK. Please check the venue's website for information on accessibility.

8. I purchased an Access ticket. Where is the ticket for my Carer?

The Access ticket already includes an entry for your Carer, meaning that 1 ticket admits 2 people.

9. Is there a dress code?

There is no strict dress code for the event. We recommend wearing comfortable clothing and shoes. However, if the event is being held in a cathedral, we kindly ask that you refrain from wearing high heels as they may cause damage to the cathedral flooring.

10. How can I contact you if I have further questions?

Feel free to email us at [email protected]. Our customer support team will respond to your inquiry as soon as possible. Please note that during busy periods, response times may be up to 48 hours.

Host or Publisher The Fairytale Proms in the Cathedral