The Business of Training Conference 2025

Schedule

Thu Oct 23 2025 at 09:00 am to 05:00 pm

UTC+01:00

Location

The Royal Horseguards Hotel & One Whitehall Place, London | London, EN

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The leading event for directors of training providers.
About this Event

About this Event

"Value is back." In a world where AI dominates headlines, the training sector is now zeroing in on what truly matters: delivering measurable value to customers and building resilient, high-growth businesses around it.

The Business of Training Conference 2025 returns with a renewed focus on creating value for your customers, your learners, and your business. This isn't your typical conference. It's a dynamic, interactive space for directors, owners, and senior leaders of training providers to exchange strategies, challenge assumptions, and uncover real-world solutions.


At The Business of Training Conference you will :

  • Learn from industry pioneers
  • Explore case studies on impact and innovation
  • Connect with peers shaping the future of learning
  • Discover how to design, measure, and communicate value


Who Should Attend?

  • Training Company CEOs, Founders, and Directors
  • Senior Managers in training operations
  • Strategic decision-makers in commercial training organisations
  • Anyone leading the charge in business growth, AI adoption, and training impact


Why Attend?

  • If you’re navigating:
  • AI’s influence on training design
  • Pressure to prove ROI to clients
  • A competitive marketplace for learner attention
  • The challenge of building a sustainable business

...then this event is for you.


Hear What Last Year’s Attendees Said

“So many things – but for once a conference that felt truly useful and applicable to my real-world challenges.”

— Lorraine Taylor, Learning & OD Consultant

“The size of it allowed for real conversations and good relationships to build. As a marketer, I’m extremely inspired to create content and events more intentionally now.”

— Nina Alexander, Marketing Director

“I really enjoyed how easy it was to network with people. Too many takeaways to mention, but I’m already implementing new strategies based on conversations I had there.”

— Mark Colhoun, Head of Learner Engagement



Event Photos
Event Photos
Event Photos
Agenda of the Conference

🕑: 09:30 AM - 09:45 AM
Welcome: Value is Back
Host: Jan van Delsen

Info: We kick off the day by framing the big idea: why value matters more than ever for your clients and your business.


🕑: 09:45 AM - 10:30 AM
Experience Matters: Creating Value with Your Customers
Host: Nick Shackleton-Jones, Author & Learning Innovator

Info: A powerful opening keynote on the connection between human experience and business value. He explores why experience matters and how training leaders can drive tangible value through learner-centric design.


🕑: 10:30 AM - 11:00 AM
Networking Break

Info: Connect with peers over coffee and conversation.


🕑: 11:00 AM - 11:45 AM
From Value to Impact: Making Your Offering Stick
Host: Interactive discussion

Info: How do we go from good intentions to lasting results? Explore practical strategies, tools and tech that support the leap from learning to doing.
Participants: Erica Farmer, Founder, Quantum Rise (AI for the Average Jo), Paul Matthews, Author, Learning Transfer at Work, & Melanie Martinelli, CEO, Institute for Transfer Effectiveness.


🕑: 11:45 AM - 12:30 PM
Rethinking Value: The Customer Perspective
Host: Sukhvinder Pabial, People Development Expert

Info: Hear directly from the customer side: what do organisations really value from their training partners?


🕑: 12:30 PM - 01:30 PM
Lunch

Info: Enjoy a relaxed lunch and continue the conversation with other delegates and speakers.


🕑: 01:30 PM - 02:15 PM
Telling Your Story
Host: Fireside Chat with Gori Yahaya & Jan van Delsen

Info: What’s your story and why should your clients care? Explore how to position your brand and message for impact and growth.


🕑: 02:15 PM - 03:45 PM
Building Value for Your Business
Host: Interactive Peer Sessions

Info: A hands-on session focused on practical ways to grow your business by delivering more value.


🕑: 03:45 PM - 04:15 PM
Networking Break

Info: Refuel, connect and share what’s resonated most with your peers.


🕑: 04:15 PM - 04:45 PM
Value Mindset
Host: Laura Overton

Info: Our closing talk brings the day together. Reflecting on the data, the stories, and the mindset shifts needed to create real business impact.


🕑: 04:45 PM - 04:55 PM
Thank You & Closing Remarks
Host: Jan van Delsen

Info: A final thank you and a look ahead at what’s next for the Business of Training community.


🕑: 05:00 PM - 06:00 PM
Networking Drinks

Info: Unwind and connect with like-minded training leaders in a relaxed setting.


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Where is it happening?

The Royal Horseguards Hotel & One Whitehall Place, London, United Kingdom

Event Location & Nearby Stays:

Tickets

GBP 396.00

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