The Art of Democratic Management at Cooperative Businesses

Democratic management is at the heart of every thriving cooperative business. This workshop explores the skills, tools, and practices that make shared governance work in real life. Together, we’ll cover interpersonal communication, community agreements, conflict resolution, feedback practices, member rights and responsibilities, governance structures, and decision-making models.

Participants will leave with a deeper understanding of how to balance structure with participation, how to navigate conflicts productively, and how to foster a culture of trust and accountability. Whether you are a current co-op member, considering starting one, or simply interested in more democratic approaches to management, this session offers practical strategies and best practices to strengthen people-centered organizations.

Info: This session focuses on the interpersonal skills and practices that form the backbone of democratic management. Participants will explore the importance of trust, active listening, and collaboration, co-create community agreements, and practice giving and receiving feedback to establish a strong, inclusive foundation for cooperative work.

Info: Learn how to handle conflicts constructively and understand the rights and responsibilities of co-op membership. This theme emphasizes accountability, fairness, and shared ownership, providing tools and strategies to maintain a healthy cooperative culture even when disagreements arise.

Info: Dive into the practical aspects of democratic management, including governance structures, decision-making models, and best practices for effective collaboration. Participants will gain actionable strategies to foster participation, transparency, and long-term sustainability in their cooperative businesses.

Host or Publisher Boston Center for Community Ownership