Technical Writing for Non-Technical Roles – 1 Day Course in Ottawa

Group Discounts:

• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

This course helps non-technical professionals develop strong technical writing skills without requiring technical expertise.
It focuses on clarity, structure, and logical flow when creating professional documents such as reports, manuals, procedures, and emails.
The session explains how to translate complex information into simple, reader-friendly content.
Practical writing scenarios are used to improve accuracy, consistency, and professional tone.

Learning Objectives

By the end of this course, you will:

•  Understand the fundamentals of technical writing
•  Write clear, structured, and reader-friendly documents
•  Translate complex information into simple language
•  Improve document organization and flow
•  Apply professional writing standards
•  Edit and review documents effectively
•  Enhance workplace communication through better writing

Target Audience

•  Non-technical professionals
•  Business and administrative staff
•  HR, operations, and compliance teams
•  Project coordinators and managers
•  Customer support and documentation teams
•  Professionals involved in report and process writing

Why is it right fit for you:

This course is designed specifically for professionals without technical backgrounds.
The trainer brings practical experience in professional and technical communication.
Complex writing concepts are simplified using real workplace examples.
The focus is on immediate improvement in clarity, structure, and professionalism.

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Want to train your entire team?
This course can be delivered as a customized in-house session aligned with your organization’s documentation needs.
Examples and exercises can be tailored to internal reports, procedures, and communication standards.
The session can be adapted for different departments to ensure consistent and effective writing practices.

📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]

Info: • Understand what technical writing is and why it matters
• Identify differences between technical and general writing
• Recognize common technical documents in workplaces
• Icebreaker

Info: • Identify reader needs and knowledge levels
• Adjust tone and language for non-technical audiences
• Improve readability and clarity
• Activity

Info: • Organize content using logical structure
• Use headings, sections, and flow effectively
• Improve document navigation and readability
• Case Study

Info: • Eliminate ambiguity and unnecessary jargon
• Use simple and precise language
• Improve sentence clarity and consistency
• Simulation

Info: • Integrate tables, lists, and diagrams logically
• Write clear captions and explanations
• Ensure alignment between text and visuals
• Activity

Info: • Identify common writing errors and inconsistencies
• Apply proofreading and revision techniques
• Ensure accuracy and completeness
• Role Play

Info: • Follow documentation standards and guidelines
• Maintain consistency and version control
• Apply best practices for workplace documentation
• Activity

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