Supervisor Academy!

TOPIC:

This course is designed to guide and train new and established supervisors within law enforcement. This unique instruction will walk supervisors through the basic role of being an effective and efficient supervisor.

All supervisors are faced with different challenges and wear many hats throughout the workday. However, very few supervisors receive formal supervisor training through their agencies. In this course, students will have open discussions among all attending supervisors and those transitioning into a supervisor role as a mentoring session. The class will address any day-to-day challenges supervisors face and provide tools to be the best supervisor you can be.

Participants will learn proper techniques in the areas of communication, organization, managing a shift/unit, reviewing case reports, managing employees, composing emails & memorandums, and handling complaints. Participants will gain knowledge in the areas of proper documentation for disciplinary actions. Participants will learn to supervise with knowledge and confidence.

This on-line 4-hour class will help participants to either transition into the role of a supervisor and/or become a more confident supervisor.

CLASS OBJECTIVES:

1 . Students will review and learn new tools for supervising road patrol and/or other units.

2. Policy and Procedures

A. Case Law

B. Statues and Codes

C. Elements of crimes

D. Higher learning

3. Conducting Performance Reviews.

A. Review of employee’s cameras

B. Review of employee’s speed

C. Reviewing employee’s case report management

D. Completing employee evaluations and reviews

4. Learn to manage different types of employees and situations.

A. Expectations

B. Employees

1. Injuries

2. Vehicle Accidents

3. Damage to agency property.

C. Employee misconduct.

D. MIA

E. Difficult Employees

F. Civilian Employees

G. Awards and recognition

H. Promoting & Encouragement

I. Discipline (Progressive)

J. Proper documentation

K. Past self helps future self

5. Communication skills of a supervisor

A. Conducting squad and unit meetings

B. Talking with employees

C. Communicating with the public

D. Handling different complaints

E. Communicating up the Chain of Command

F. Communicating command orders

6. Ethics

A. Ethics in Law Enforcement

B. Ethical Behavior

C. Ethical Work Environment

7. It goes uphill in Law Enforcement (failure to supervise)

A. Color of Law

B. Action before discipline

8. Confident leadership

A. Decisions/Decisions

B. Critical Incidents

C. Dealing with higher ranked officers

INSTRUCTOR: Sergeant Jacqueline Lee Hearon is supervisor of the Economic Crime Task Force and Fraud Unit of the Brevard County Sheriff's Office. She heads a multi-agency task force and conducts fraud, supervisor, and investigative training classes. Jacqueline Hearon is now a twenty (20) year veteran of the Brevard County Sheriff's Office and has thirty (30) total years of Law Enforcement experience.

Sergeant Hearon graduated from Seminole College Police Academy in 1990, earned an (A.A.) degree in Criminal Justice from Brevard Community College and a (B.S.) degree in Organizational Management from Eastern Florida State College. She instructed for ten (10) years at the Brevard Community College Police Academy, teaching Investigations and Crime Scene. Currently, Sergeant Hearon is a Certified Fraud Examiner (CFE) and is a member of both the IAFCI and ACFE.

DATES & TIMES: February 7th, 2024 - 1pm until 5:00pm (EASTERN Time)

LOCATION: This is an ONLINE class

COST: $224.00 per person (plus $3 Eventbrite fee + credit card fee if applicable)

PAYMENT OPTIONS:

• Check made payable to:

TRAINING FORCE USA, 7769 McClure Drive, Tallahassee, FL 32312

• Purchase Order

• Credit Card payment made online

Cancellations and Substitutions:

• Upon submission of this registration, participants are responsible for payment of this course. Please note that if you do not attend, you are still responsible for payment.

• Substitutions may be made at any time by phone, e-mail or online at the registration site.

QUESTIONS: Phone: 850-556-4544 E-mail: [email protected]

Host or Publisher Training Force USA