Strategic Stakeholder Management – 1 Day Session in Ottawa

Group Discounts:

• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

This course explains how businesses can successfully manage relationships with key stakeholders such as customers, employees, management, partners, regulators, and investors.
It focuses on understanding stakeholder expectations, managing influence, and maintaining trust.
The session highlights practical methods to handle conflicts, communication challenges, and changing stakeholder needs.
Realistic business examples are used to connect stakeholder management concepts with everyday business situations.

Learning Objectives

By the end of this course, you will:

• Understand the role of stakeholders in business success
• Identify and prioritize key stakeholders effectively
• Manage stakeholder expectations with clarity
• Improve communication with diverse stakeholder groups
• Handle conflicts and resistance professionally
• Build long-term, trust-based stakeholder relationships
• Reduce business risks through proactive stakeholder management

Target Audience

• Business owners and entrepreneurs
• Managers and team leaders
• Project and program managers
• Operations and strategy professionals
• Client-facing and relationship management roles
• Professionals involved in decision-making and coordination

Why is it right fit for you:

This course focuses on practical stakeholder management, not theory.
The trainer brings real-world experience in managing complex business relationships.
Concepts are explained in simple, easy-to-apply language with relatable examples.
The session provides tools that can be used immediately to improve stakeholder outcomes.

©2026 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.

Want to train your entire team?
This course can be delivered as a customized in-house session tailored to your organization’s stakeholder environment.
Content can be adapted to industry-specific stakeholders, projects, and challenges.
The session ensures consistent stakeholder management practices across teams and departments.

📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]

Info: • Understand what stakeholder management means in a business context
• Identify internal and external stakeholders
• Recognize the impact of stakeholders on business success
• Icebreaker

Info: • Understand stakeholder needs and priorities
• Identify explicit and hidden expectations
• Assess stakeholder influence and interest
• Activity

Info: • Learn how to classify stakeholders effectively
• Prioritize stakeholders based on impact and influence
• Avoid common stakeholder management mistakes
• Case Study

Info: • Communicate clearly with different stakeholder groups
• Align messaging with stakeholder expectations
• Handle difficult conversations professionally
• Role Play

Info: • Identify potential stakeholder conflicts early
• Apply techniques to manage resistance and objections
• Reduce risks arising from poor stakeholder management
• Simulation

Info: • Build trust and credibility with key stakeholders
• Maintain engagement over long-term projects
• Strengthen collaboration and cooperation
• Activity

Info: • Apply stakeholder management concepts to real situations
• Adapt approaches to changing business environments
• Balance competing stakeholder interests
• Case Study

Know what’s Happening Next — before everyone else does.

Get App

Host or Publisher Catils_inc