St James's Hospital Person Centred Care Symposium
Schedule
Wed Feb 25 2026 at 09:30 am to 01:30 pm
UTC+00:00Location
Trinity Centre for Health Sciences | Dublin 8, DN
About this Event
Join us for an inspiring conference!
This conference warmly welcomes all hospital staff, across every grade and profession as well as patients and their families. It’s a unique opportunity to:
- Explore innovations and best practices in patient and service-user engagement.
- Gain insights from diverse perspectives on partnership in healthcare.
- Connect and network with a vibrant person-centred care community.
Date: Wednesday, 25 February 2026
Venue: Robert Smith Lecture Theatre, St James’s Hospital
Keynote Speaker:
Major General Maureen O’Brien, Irish Army General & Military Advisor to the UN Office of Military Affairs, Department of Peace Operations, will share powerful insights on leadership, civility, and compassion in teams enabling a culture of Person-Centredness.
Agenda
🕑: 09:30 AM - 10:00 AM
Registration & PhotoVoice Photography Exhibition
Info: Registration.
View the PhotoVoice exhibition, showcasing staff and patient perspectives on person-centred care.
Tea, coffee and pastries available on arrival.
🕑: 10:00 AM - 10:15 AM
Welcome & Opening Address
Info: Welcome delivered by symposium host, Ms Mary Day, Chief Executive Officer, St James’s Hospital.
Opening address delivered by Mr Bernard Gloster, Chief Executive Officer, HSE.
🕑: 10:15 AM - 11:00 AM
Keynote Address
Info: Leadership, civility and compassion in teams to enable a culture of Person Centredness. Major General Maureen O’Brien, Irish Army general & Military Advisor UN Office of Military Affairs, Dept of Peace Operations.
🕑: 11:00 AM - 11:20 AM
The first Year and the future of HSE Patient and Service User Experience
Info: Mr Iolo Eilian, HSE Assistant National Director, Patient and Service User Experience Lead.
🕑: 11:20 AM - 11:30 AM
St James’s Hospital Person Centred Care Programme
Info: St James’s Hospital Person Centred Care Programme. Past, present, future. 10-year review & launch of a new Patient Experience System.
Ms Maria Kane, Quality Manager, Person Centred Care Lead, St James’s Hospital
🕑: 11:30 AM - 11:45 AM
Coffee Break & Photovoice Exhibition
🕑: 11:45 AM - 12:00 PM
A family member’s experience of health care and advance care directives
Info: Ms Melissa Power, family member.
🕑: 12:00 PM - 12:15 PM
Service Users supporting Service Users - A New Patient Volunteer Service
Info: Members of the Patient Volunteer Service
🕑: 12:15 PM - 01:00 PM
Panel Discussion: Patient Partnership in Action
Info: Facilitator: Ms Zoe Houlihan, St James’s Hospital Patient Ambassador . In conversation with:
• Mr Rahul Gomes, Adolescent & Young Adult patient
•Mr John Marron, Patient Representative Trinity St James’s Cancer Institute Patient Representative Group
• Mr Joseph McLaughlin, Patient Representative, Additional Needs Working Group
The Panel Discussion will be followed by light lunch and an opportunity to network
🕑: 01:00 PM - 01:10 PM
Introduction to St James’s Hospital Person Centred Care PhotoVoice Project
Info: Members of the St James's Hospital Person Centred Care PhotoVoive Project
🕑: 01:10 PM - 01:15 PM
Closing Remarks
Info: Delivered by symposium host, Brian Gough, Chairperson of the Person-Centred Care Programme Committee
🕑: 01:15 PM
Light Lunch & Networking
Where is it happening?
Trinity Centre for Health Sciences, 8 James's Street, Dublin 8, IrelandEvent Location & Nearby Stays:
EUR 0.00
