Spring Bats Alive! at Ryton Pools Country Park

Bats have been a source fascination throughout human history, featuring widely in folklore across the world. They also hold a key role the ecology of their habitats and possess some amazing abilities.

We'll begin with a slide presentation by the ranger, that dips into some of the cultural associations, alongside their remarkable evolutionary adaptions. We'll then venture out for a night time stroll to spot them in their natural habitat! Learn how to use our bat detectors to listen to their high frequency echolocation calls. How many species will we see?

Tickets required for all attending (£8.00 per head)

Please dress suitably according to the weather and bring a torch if you have one.

Meet at the Visitors Centre.

Tickets are not for re-sale.

Please bring a torch if you have one.

Car Parking payment required at machine.

KEY INFORMATION ABOUT EVENT BOOKING

EVENTS: FREQUENTLY ASKED QUESTIONS

What’s included?

• A presentation on Bats in the UK followed by a walk with bat detectors to see how many speciesd we can see/hear.

How long is the event?

• 2 hours

When do I need to pay?

• Full payment is taken by Eventbrite at time of booking.

Will I get my money back if I cancel?

• It depends on how long before the event that you cancel. Please see the refund terms and conditions.

Can I bring my dog?

• Sorry, we do not allow dogs on our events.

Do I need to book?

• Yes, pre booking is essential.

What happens if there is a weather warning?

If we cancel your event due to extreme weather, we will offer you an alternative date for the event or provide you with a refund.

Where do we meet?

• Your ranger will meet you at the Visitors Centre/Educaton Centre

Do I have to pay for parking?

• Yes, payment can be made at the Pay and Display Machines and all tickets must be displayed.

PRIVACY NOTICE

Our general customer privacy notice is available on our website here:

https://www.warwickshire.gov.uk/privacy

We will only collect, use and store your personal information in accordance with data protection law. We need to collect personal information about you in this booking form (such as your name and contact details) so that we can arrange your event and contact you about it.

PAYMENT AND CANCELLATION TERMS AND CONDITIONS

How to make payment

• Payment is taken on Eventbrite at the time of booking

Cancellation by you

• You may cancel your booking via Eventbrite at any time. You will be entitled to a full refund (minus Eventbrite’s booking fees) up to 1 day before your activity.
• Refunded tickets: Refunds will include the ticket price less the Eventbrite fees (which consist of the payment processing fee and the service fee combined).
• Eventbrite’s fees are non-refundable, so they won’t be returned to the ticket buyer unless the event is cancelled, or if the buyer requests a refund for a duplicate charge within 7 days of purchase.
• Refunds for non-attendance by customers at events are not accepted.

EVENT TERMS AND CONDITIONS

Services provided

We will provide the event in accordance with the description.

Cancelled and postponed events by us

(a) We reserve the right to cancel your event at any time due to events beyond our control (such as bad weather or staff shortages). In the unlikely event that we cancel your booking, we will offer an alternative date or provide you with a full refund (unless the reason for the cancellation is due to your breach of these terms & conditions) refunds will be for the entire purchase – that includes the ticket price and the Eventbrite fees.

(b) We will not be liable to pay you any compensation (other than refund of amounts paid by you) as a result of cancellation under any circumstances.

Safety and behaviour

(a) You are responsible for children’s behaviour and safety at all times during the event.

(b) You are responsible for ensuring that the adult to child ratios on Children's Events are met. If you do not bring enough adult helpers, we reserve the right to stop the activity and you will not be entitled to a refund.

Ratios: We require the following adult to child ratios, 1 adult to 3 children (Under 5’s will need more supervision on some activities)

(c) If we reasonably believe that anyone’s safety is being compromised during the event, we may stop the activity. If this happens, we will not refund any of the cost of the activity to you (unless the safety issue has arisen due to something that we have done or failed to do).

Parking and closure of the park

(a) Your booking does not include car parking, you will need to pay and display.

(b) Our parking machines take card payment only, they do not take apple pay or payment via mobile phones.

(c) Please look on the web site for opening and closing times of the park.

Changes to your booking

(a) You may not transfer your booking to another person

Complaints

If you have a complaint about your booking or the services provided by us, please contact us in the first instance (contact details above). If we are unable to resolve the issue to your satisfaction, we have a complaints handling process which is available on our website at: https://www.warwickshire.gov.uk/councilcomplaints. We can also provide a copy of the policy on request.

Law and jurisdiction

These terms are governed by English law, and you can bring legal proceedings in the English courts.

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Host or Publisher Warwickshire Country Parks