Small Business Council with Ryan Miller
Schedule
Tue, 31 Mar, 2026 at 08:30 am
UTC-04:00Location
520 Seneca St, Utica, NY, United States, New York 13502 | Utica, NY
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In a world flooded with ads, algorithms, and AI-generated everything — the businesses that win aren’t always the ones with the biggest budgets. They’re the ones that care the most.Every customer goes through a journey — from first hearing your name, to the transaction, to what happens after the sale. Every touchpoint is either building loyalty or quietly eroding it. The question worth obsessing over: What would your business have to do to make a customer frustrated that Google Reviews only goes to 5 stars?
In this workshop, we’ll map your customer journey, find where you’re leaving delight on the table, and design the moments that turn one-time buyers into lifelong advocates.
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Where is it happening?
520 Seneca St, Utica, NY, United States, New York 13502Event Location & Nearby Stays:
Know what’s Happening Next — before everyone else does.
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